Bath & Body Works

Today was the 2nd time I’ve ever been into the store. It was well stocked and there were a few good sales. Everyone was very nice and helpful except for Staci working at the register! I had a few questions about the promotions and if certain items were part of the sale and she acted very put out and barely gave me an answer. She was rude when my card didn’t “read” on the 1st attempt, rudely directing me to swipe again. It’s way too early in the holiday season for Staci to be a grinch, maybe she should rethink working in customer service!

Selena was super helpful! She was very informative about the sales and had a positive attitude. Will come back to this store again :)

I would put 0 stars if possible. The employee DAVID made my experience here TERRIBLE. I went to purchase some items, used my Apple Pay and their system froze after my transaction after it said it was approved. My money was taken from the Apple Pay and I had proof but wouldn’t print a receipt. DAVID tried to say that it didn’t go through and wanted us to pay AGAIN. Even with proof that the money was withdrawn, he kept telling us to contact our bank because it didn’t go through. I tried my best not to make a scene but his customer service is literally the worse. Not once did he say sorry for the inconvenience, the whole time we were trying to be understanding he kept giving us attitude and did not try to help or accommodate. He sounded like a broken record telling us to contact our bank and

Always picked over in my opinion. Never stock enough, so things are out of stock many times. What is not. Is not on sale!. I try going in about every 4-6 months. I will try a few more times to see if it gets better...still new. Consistently new people, that might be the reason.. Great location, too bad...

I love this store in Riverbank CA. First of all it's closer than the Modesto Mall. Customer service is really nice here. There is a gentleman that is really helpful every time I have been there.. sorry I'm really really bad with names. I would rather come to this Bath and Body Works less people and More customer service. You find a lot of merchandise too.