Bath & Body Works

Richmond, VA · Beauty supply store

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Richmond
#260
of 760 salons
City Percentile
42%
rating percentile
Address
Bath & Body Works, 1601 Willow Lawn Dr, Richmond, VA 23230
Phone
(804) 282-5388
Website
www.bathandbodyworks.com/?cm_mmc=local_BBW01095
Status
Opens soon · 10 AM

Bath & Body Works is a salon located in Richmond, VA. It is one of 760 salons listed in Richmond. Its 4.6-star rating matches the Richmond city average of 4.5 stars. There are 10 photos associated with this location.

About Bath & Body Works

For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our... More

Hours

Saturday10 AM–9 PM

Customer Reviews

★★☆☆☆ 2.0 Nae · Jan 2025

This location receives a two-star rating due to its limited product selection, consistent with its classification as a lower-tier store. I will continue patronizing the higher-tier store nearest my residence, which offers a significantly broader product range. While the cashier provided adequate service, there is room for improvement in customer service skills.

★★★★★ 5.0 Abby Bricker · Nov 2025

My son is a pre-teen, and we went into the store looking for a birthday gift for his “crush.” The staff member who greeted us was so friendly and welcoming. I explained the reason for our visit, and she was extremely knowledgeable about the products offered. She steered us toward some age-appropriate choices and made excellent recommendations! This is why we still need real stores sometimes vs online. Fantastic experience!!

★★★★★ 5.0 Rachel M · Feb 2023

Came here on a Saturday afternoon and it was not too busy inside. I was greeted right away and given the latest details and deals that were happening. I was looking for candles and was shown them along with some information immediately. They had a good buy 2, get 2 free deal. All the products were facing and organized nicely. We found our items quickly and checked out with no wait. The staff was very knowledgeable and friendly. I would recommend visiting for products or to have a nice chat with the staff. :) By the way, their products smell great.

★★★★★ 5.0 Amanda Sheridan · Nov 2025

Staff is very attentive and courteous. New fragrances smell amazing

★★★★★ 5.0 Michelle Kimbrough · Dec 2025

I always go to B&BW in Willow Lawn. The workers there are very friendly, and I get through the line quick.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Beauty supply storeCandle storeCosmetics storeGift basket storePerfume store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.