Bath & Body Works

Grand Rapids, MI · Beauty supply store

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Grand Rapids
#91
of 531 salons
City Percentile
47%
rating percentile
Address
Bath & Body Works, 3195 28th St SE, Grand Rapids, MI 49512
Phone
(616) 975-0906
Website
www.bathandbodyworks.com/?cm_mmc=local_BBW00331
Status
Open · Closes 8 PM

Bath & Body Works is a salon located in Grand Rapids, MI. It is one of 531 salons listed in Grand Rapids. Its 4.5-star rating is slightly below the Grand Rapids city average of 4.7 stars. There are 10 photos associated with this location.

About Bath & Body Works

For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our... More

Hours

Saturday10 AM–8 PM
Sunday12 PM–6 PM
Monday10 AM–8 PM
Tuesday10 AM–8 PM
Wednesday10 AM–8 PM
Thursday10 AM–8 PM
Friday10 AM–8 PM

Customer Reviews

★★★★★ 5.0 Tatted Topanga · Dec 2023

People here were extremely helpful and patient and answered all of my questions. With all the new fragrances coming out sometimes it takes a while to get adjusted to new flows. They handle customer flow very well and even though we had a long line, it flew through pretty quickly!

★☆☆☆☆ 1.0 Vanessa Copione · Dec 2025

The cashier Shiquita is incredibly rude and needs some serious customer service training. Everything we said was followed by a dirty look and a rude comment. She wasn’t very knowledgeable when we asked simple questions about a gift card and seemed annoyed at us for asking. The store itself and all of the other associates were great though! It’s a shame that her horrible attitude will keep me from shopping at this location ever again.

★★★★★ 5.0 Mariah “Makaber” Ruxlow · Sep 2025

I was in today to get the new Disney villains collection and was helped by woman names Abby. She was super sweet and very helpful! I really appreciate her going out of her way for me. I also really love the collection and hope they make more of the villain series soon!

★★★★★ 5.0 Meagan McCaman · Aug 2025

The employee (I believe her name was Yani or something along those lines??) that helped me today was beyond sweet and I’ve never had such a pleasant interaction with the staff anywhere. Give that girl a raise! She is wonderful to talk to and made me leave feeling like I made a new best friend lol

★★★★★ 5.0 Matthew Curry · Feb 2022

Lots of great smelling stuff! Purchased some of the soap, smells good.

Accessibility & Amenities

✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Beauty supply storeCandle storeCosmetics storeGift basket storePerfume store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.