Bath & Body Works

I almost always go to this location now. It's just easier to access than the one in the mall and most of the places we shop at are in this area. I've NEVER had a negative experience here. Every single employee I have ever had an interaction with has been incredibly kind, helpful and friendly. I was honestly surprised when I saw the rating for this location (12/21/25). I've been shopping here for several years and just wanted to leave my thoughts. If there are unkind employees here I haven't managed to run into them yet. Hopefully, this review will encourage those to do better as well as give a boost of confidence to those that are doing their job well and going above and beyond! Customer service is a tough job to have, but the employees I've dealt with are doing wonderful! Give grace, rece

This bath and body works doesn’t even deserve one star. .The customer service is really poor and the Manager very, very rude . I couldn’t get her name because she said she didn’t feel comfortable giving her name but she was working on Dec 23 around 4 sh PM . I went to pick up an order I place on Dec 17 with the surprise not internet on that store or area and the order after 5 days will not hold . Well the store never text me to let me know my order was ready . I went there assuming is ready well was ready never text me and I because it’s pass 5 days is gone. The manager so rude start saying in a very loud voice they are not responsible for texting about my order I should be more aware about it . She was using very load voice made me uncomfortable. I told her I will never will shop he

I went into the Bath and Body Works at Razor Ranch this morning looking for the new Christmas Dachshund Candle Holder and both of the ladies that were there went way above and beyond to help me. They searched everywhere and knowing I had errands to do they took my phone number down and promised to call me. I hadn't been gone any longer than 20 minutes and I get a call from one of the ladies and they had searched the whole store for me and actually found 1 for me. I'm disabled so I don't get out much so the fact that they went so far above and beyond for me meant the world to me. I wish I'd gotten their names because they really need to be recognized. If anyone goes in there to shop you'll be very impressed how sweet they all are. Thank you again ladies and I hope your supervisor sees this.

Great customer service. Your presence was very warm and inviting. Awesome job Bailey!

If I could give a zero, I would. There was a lady that worked there that treated us really badly told us to move, so she could check out the other person, even though we need to check out. Had a really rude tone while she was talking to us I didn’t get her name, but she was short and had glasses a little big too Super rude. What’s my first time shopping there and I will never shop there again. And I wish receipts had a code, so they Can get a accountable of their actions.