Bath & Body Works

If I could give you a 0 I would, the manager on duty which is on the picture I have uploaded threaten to get me out with security because she did not have a product in stock and I was checking the drawers to get what I needed so she kicked the drawers on my face when she got close to me. She was not very clear the first time when she said that I needed to check the drawers at the other side while I had headphones on… I called another manager to explain and then she said she was over this manager and made a whole scene for just wanting to check if there was more since I had to catch a flight the following day so I would say that you have a coralville branch manager whom is not pleasant to work with and I am sure you will soon loose busuiness since she is aggressive, she did not leave me alo

Was there yesterday with a group and she didn’t really greet us like the vibe was off and I just don’t like how the young girl was acting like a security guard just standing there watching me and the others like usually they ask if we need help or or something or other than that they usually walk away walk around the store but she stayed and watched like a security guard which made me feel uncomfortable and distracted me from wanted to even make a purchase so I just started smelling stuff and put it in my app to order for delivery but I honestly don’t like that like we don’t steal smh and I been wanting to make a post for while about how some of the employees there have this entitled like attitude.

Wife's favorite place. Best time is when they have deals, especially on soaps and candles. Nothing like good smelling hands and house.

The store is so nice and so are the employees, except for who I’m assuming is the manager. She’s super rude and seems super bothered by my returns (I’ve had two wallflowers leak in the last six months). She’s clearly pleasant with other customers until she has to deal me. I’m surprised someone so snotty is regularly in charge of correcting customers concerns. Not a good look for what is otherwise a great store.

The older lady with glasses and shaggy hair was extremely rude and made us feel unwelcome. As soon as we walked in she asked what I was looking for and was visibly upset when I said I wanted to look around. She proceeded to follow me around watching me and literally YELLED at me that I could not try a soap. I have never had any issue with trying their products at their sink, and I even bought the item right after. I have placed several online orders as well, but most of them just get canceled on me. I used to shop here all the time, but with this lady working here I wouldn't recommend this store to anyone.