Bath & Body Works
Burlington, MA · Beauty supply store
- Address
- Bath & Body Works, 75 Middlesex Turnpike, Burlington, MA 01803
- Phone
- (781) 221-7826
- Website
- www.bathandbodyworks.com/?cm_mmc=local_BBW01414
- Status
- Closed · Opens 10 AM
Bath & Body Works is a salon located in Burlington, MA. It is one of 59 salons listed in Burlington. Its 4.6-star rating matches the Burlington city average of 4.6 stars. There are 10 photos associated with this location.
About Bath & Body Works
For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our... More
Hours
| Saturday | 10 AM–9 PM |
Customer Reviews
This has to be the nicest and most helpful staff that I've ever had the pleasure to be helped by at Bath & Bodyworks. I stocked up on some of my favorite holiday scents and more. Make sure you download the App. They new specials everyday!
Yesterday I went to bath and body works because they were having a sale everything was 5.95. I was assisted by Jackie who was very nice . She showed me around. Also directed me to the different perfume selections. I highly recommend Jackie .
this location has the worst customer service out of all the bath & Body works I've ever been to. Even the managers are extremely subpar. But it's okay, it helps me save money because experiencing the customer service here really takes ALL the scents down a couple of notches. To the point where If you were on the fence about something, you don't even want it and can definitely do without it. Gone are the days of bath & Body works being about just wanting you to love it. Also, this review isn't just from one incident. It's a pattern that I noticed with this store on multiple occasions with different employees.
If it were up to me, I wouldn’t even give this store one star. I had a horrible experience shopping here with my five-year-old and one-year-old. I came in looking for a new fragrance, smelling different options to decide which I liked. An employee with medium-length dark hair approached me and asked if I needed help. I politely told her I didn’t, and I continued shopping. As I moved to the plug-in fragrance section, I noticed she was pretending to fix items right next to me, clearly following me. Then she called another worker over and told her to “watch me” because she thought I was stealing. I was the only person of color in the store at the time. I felt humiliated and offended. I approached the second worker to let her know how disrespectful that was, and she even apologized, saying s
Shout out to Jenn the manager at this location! What a great team! Always make us feel so welcome! Tucker loves visiting his friends at this location and helping us pick out our candles!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.