Aveda Store

I’m really grateful to Rosa for helping me during a difficult situation at the mall. I was being harassed, and she stepped in right away and called security. She was very kind and took the situation seriously, which made me feel much safer. I really appreciate her help and support. Thank you, Rosa.

Great experience! D and Star are super helpful, patient, and knowledgeable. I found everything I needed, and more. Great recommendations and suggestions! Will definitely be back.

I’m a longtime Aveda customer. I walked in today and asked the lady behind the counter how to sample products and schedule the 20 minute facial. In a very dismissive pissed off way she said go online. I tried and explained to her there was no wifi. Even more exasperated she replied the only was is online. I noticed the other lady (Rosa) doing the facial was nicer so I waited in the store. I was shocked when the same lady asked me why I was still there so I explained I was waiting for that lady to ask any more questions. She got more escalated and said what else can you ask I already told you. It was shocking. In the end, Rosa scheduled me 15 minutes later and i purchased a bag full of products. But- holy cow- I’ve never ever seen anything like that.

I had an incredible experience with Rosa. From the moment I sat down, she made me feel comfortable and listened attentively to all of my concerns and goals. She took her time explaining every step of the process and recommending products tailored to my needs. I truly appreciated how knowledgeable and patient she was, answering all my questions with care. I left feeling confident and excited about my hair, knowing that I had the right products and tips to maintain it. Rosa is a true professional, and I highly recommend her to anyone looking for expert hair care advice!

I have been at this aveda location a few times and the customer service is always amazing. Today, Rosa helped me select a shampoo and deep conditioner for my afro hair given that the one I have been using (dry remedy) has unfortunately been discontinued. Rosa was welcoming and knew the products very well. She also offered sample size lotions to try.