At Hair Salon

I’ve been coming to this salon since I’ve been pregnant with my first child in 2016. I’ve never had any complaints. I always left loving my cuts. Unfortunately, today I did not like how I looked when I walked out of the salon. I specifically asked for a trim and for long layers only in the front. But the stylist was chopping away leaving me with thin hair. He even confirmed to me he was gonna off a little bit and do long layers. He didn’t give me long layers the shortest layer is above my ears. I had a head full of thick hair before today. I’m just disappointed in what he did to my hair. I tipped him more than I should have to be nice

During our initial visit, we asked for a gray transitional color, but unfortunately, what we received was a poorly done blonde job that left us very upset. After posting a negative review, Jeff (the owner) reached out right away and invited us back the next day to correct the issue. He personally redid the color and did an excellent job—it turned out exactly as we had hoped. Thank you, Jeff, for your outstanding customer service and for taking the time to make things right.

my hair was totally a HUGE MESS! thick, dry, long, i would say it's just exactly like a broom 🧹! not until a walkin to this hair salon, for real i just a walk-in customer, not expecting any miracle cause i know that my hair was a very very hard case for any hairstylist, i got JEFF, the owner as my hairstylist today, and he totally ATE !!!!!!! like for real i love my haircut A LOT!!!!, once again, if you read this, THANK YOU SO MUCH ANH JEFF, i love my hair so so much , totally come back, even it will take me about 1h45mins to atlanta, but this unexpected experience was amazing! highly recommended guys!!!!!!!!!!!!

This was my first time here, and I got a digital perm! They start at $180+. The photos are from the morning after I got it done. Charlie did the perm and he was great! He did multitask and work with multiple clients throughout the time but I didn’t mind at all because the perm process takes 3-4 hours. I would absolutely come back again :)

I am beyond frustrated and upset. I went in today specifically asking for thicker bangs. The stylist nodded, said "yeah, yeah," and acted like he understood exactly what I wanted. Instead, he did the complete opposite and thinned them out. I pointed it out a second time, and he nodded again saying "ok," only to thin them out even more. It wasn't until the third time I complained that he finally called a translator over. Only then did he claim my hair "couldn't be thicker"—which is a lie, because it was thick when I walked in, and HE was the one who cut the volume out. If you don't understand English, please just be honest from the start. Don't pretend to understand and ruin someone's hair. It is currently Lunar New Year, and now my hair is thinned out so much it’s impossible to fix. He com