American Nails
West Chester, PA · Nail salon
- Address
- American Nails, 509 E Gay St, West Chester, PA 19380
- Phone
- (610) 431-4721
- Status
- Closed · Opens 9:30 AM
American Nails is a salon located in West Chester, PA. It is one of 113 salons listed in West Chester. Its 3.4-star rating is slightly below the West Chester city average of 4.8 stars. There are 10 photos associated with this location.
Hours
| Saturday | 9 AM–6 PM |
Customer Reviews
i have had so many fabulous manicures at american! i get dip nails with designs and classic pedis are great here too.
First picture is when I got my nails done August 21st, the second picture was taken on September 25th. My nails have been hanging on for over a month!! I am seriously impressed with the quality and strength of these nails. Not only is the quality good, but the staff are so sweet. My nail tech was Jennifer, she and I had such a great conversation and she made me feel safe and welcome. I recommend American nails and Jennifer 💕
I got a gel manicure here on Saturday and 3 days later 6/10 nails are peeling at the base. Unfortunately this also happened with my last gel manicure there in september. Also felt super rushed :/ The gel pedicure did turn out well and isn’t peeling
While getting my nails done, the nail tech did not provide the shape I had requested. When I asked for my nails to be redone, the owner approached me multiple times with a passive aggressive and rude attitude. She repeatedly placed the blame on me for not communicating earlier and mentioned that her staff needed to get home, even though it was only around 6:30 PM and the salon doesn’t close until 7:00 PM. I felt rushed out and made to feel like I was the problem for speaking up about the service. The manager’s repeated comments made me feel uncomfortable and harassed, as if I should feel bad for expressing dissatisfaction. Overall, the way the situation was handled was unprofessional and disappointing. I do not recommend this place based on how I was treated as a customer. Part of running
I would only return for quick services, like a polish change because that’s clearly what they specialize in. I usually go to salons for a relaxing experience, and this was not the place for that at all. The tools appeared clean, but she didn’t take her time, the top coat is barely on my toes. The manicure was just as disappointing. The tech was on the phone the whole time.There was no hot towel or massage, which is something I expect in a basic manicure.The whole experience felt awkward, rushed, and rude. The small details and the customer experience really matter, and they missed the mark in every area. Also, bring cash because they have a weird card fee, but there is a ATM inside. Overall, not worth it for anything other than a quick in-and-out service.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.