ALLURE NAILS

My first visit. The customer service was basic, neither great not terrible. I got a pedicure and that was ok, not great. I also got a gel manicure and that's where the problem is. It was rushed and the final product was bad. No attention to details with a clean look. Just doing anything! They got me but they will not get me again! I will not be back. There are other nail salons in the area that do better work.

To my three million viewers, here we go. I went to ALLURE NAILS today. ALLURE should stand for: Avoid Lousy Looking Unsatisfactory Rushed Experience Guys, just look at my nails—$50 gone! The nail tech, Mary, even had the audacity to ask if I wanted to leave a tip. My jaw dropped. I said, “Absolutely not.” (Side note, I ALWAYS TIP) I wanted to cry. She cut me ten different times, and I had to plead, “I’m begging you, please be gentle.” Her response? She laughed. This is on me for staying, but I’ll never make that mistake again. Do yourself a favor—do not go there!

I came in requesting a simple shape change for my nails and was told they were completely booked with appointments and could not take me. I asked how long the wait would be and was told they were full. Shortly after, another customer walked in without an appointment and requested a pedicure. I overheard her confirm that she did not have an appointment, yet she was immediately seated in a pedicure chair. This felt inconsistent and unprofessional. The lack of clear communication and fairness was very disappointing. Unfortunately, the customer service did not meet expectations, and now I understand the low rating this location has.

UGH- HOW do you mess up a French tip so bad. I hate my nails. There are literally pieces of cotton stuck underneath. She charged me $75. 1st photo is what she gave me, 2nd photo is what I asked for. I want a refund.

The service I received today 1/14/23 was TERRIBLE. The lady who did my mani-pedi (third chair/table short cut with highlights) was TERRIBLE. She didn’t massage or moisturize manicure or pedicure. Cuticles not done right and left polish residue on my skin. When I asked for the Manager they said she was not in. Basically got a Polish change for $60. If I could give negative stars I would. DO NOT GO HERE. PERIOD. Ruined my whole day. Polish chipping off the very next day.