2428 Hair Salon

I hate to leave a bad review but I had to today. I book an appointment a 5 days early to get “straight perm” and the lady told me to come in Friday at 8am because it’ll be busy. The salon open at 9am and I had to get there 1 hour early! My dad worked night shift and woke up extra early to drive 1hr to drop me off at the Salon. About 7 minutes after he left the lady call me to wash hair and I even sat down already. She said perm? And I said straight perm because that’s what I told her when I booked the appointment. And she was like “oh no, no straight perm today, today very busy.” Like what?! Just because it’s busy doesn’t mean I can’t get mine done even though I booked an appointment 5 days ahead? This is so disappointing. If it’s so busy, why can she text or call us not to come today? Wor

I had experienced the worst customer service with this Salon. I made a 5pm appointment 5 days in advance to do a hair perm and cut. The day before, Sonya called me and asked me she will reschedule my appointment to 2pm. I told her that I can’t come at 2pm and can only come at 5pm. After a long explanation on the phone (because I have work), she finally understood and we stayed the 5pm appointment. Then, due to traffic jam, I drove 56 minutes to the Salon with 13 minutes late. (I actually called her in advance for the possible lateness and she was fine with that.) When I got there, Sonya said I am late and she can’t do the perm and cut. She took 30 minutes talking to me through a translator, repeating that she can’t do the perm and cut. If we had started as soon as I arrive, we should have

The price is very reasonable. If you can speak Korean, that would be great because the hair stylist speaks only a little bit of English. The hair stylist Lee is very friendly and service is good.

My go-to hairdresser! She is so kind, accommodating, and always does a great job with my hair. Even when in a rush or when really busy, she pays attention to detail and makes sure everything is perfect. My Korean is pretty limited, but she always puts in the effort to maintain good communication!

This place is a hair salon not a barber shop. But they do an excellent job cutting men's hair at an unbeatable price. Shampoo is not optional, it is included. They could do a little better job at housekeeping but that is not why I go there.