Zen Day Spa Folsom

The place is clean and quiet with soothing music during the massage. Grace was my masseuse, she's gentle. Medium pressure as I like ( foot reflexology and body massage ). I had a satisfying experience, will be back again. Thank You!

Wow, really surprised that people had such a different experience than I did today. I usually read reviews before I go places and I guess I just didn’t care today because I really need the service and they delivered! I booked last minute and usually if you can book easily it’s not a good sign but again threw caution to the wind went with it anyway. I’m so glad I did and I felt bad because my gps sent me the wrong way so I was at least 10 minutes late but I called to confirm that I was still coming so it was no problem. Everything was pleasant, it’s very neat and clean in appearance too. The booking online was easy, the man taking calls was very polite, and welcoming when I arrived accepting my apologies for being late by saying it wasn’t a problem I’d get my full hour. I booked the head sp

We came here as a family for a special celebration, but unfortunately, it was a huge letdown. We paid around $500 for our session, but the service was nowhere near that value. Out of the 90 minutes promised, the massage therapists spent about half the time just standing around doing nothing. To make matters worse, they had the nerve to insistently ask for tips afterward. Asking for a tip after such a lazy and unprofessional performance is bold, to say the least. I’ve already paid a premium price for a service I didn’t fully receive. Definitely would not recommend.

Quality of massages were great and professional. I booked a couples 2 hr. It was suppose to be $280 for the session, took out $320 in cash since they charge 4% fee for cards and I was asked to bring cash over the phone. I added a $5 add-on, and total came out to $288. So I gave them the $320, thinking $32 would be enough tip for the both of us. The actual masseuse stopped us when leaving and demanded more tip. She started pointing to a sign that they made, stating 20% tip minimum, and wanted $20 more. It was really rude and unprofessional, causing a scene in the lobby. Did not seem at all that tipping is optional in any way shape or form from the situation. I didn’t have more cash, so asked if they will take card for the tip, which they did, and of course charged the 4% processing fee.

A girl was having a badddddd day. It was a Friday and saw this place had Groupons. They do not accept groupons on Fridays. Only Monday through Thursday. Swerve the groupon away and asked for 1hr massage, 1 hr facial, and 1 hr headspa. I definitely left relaxed. The massage was amazing! It was a little intense near the shoulders for me but amazing past that. I left without shoulder pain! (had a bruise next day) The facial left me pampered and moisturized. The head spa was relaxing and I left with silky hair. There were some weird parts here and there but overall I had a good spa experience.