Z Spa Massage

My husband and I have been here for massages before without any issues. However, on New Year’s Eve, my husband went in to schedule a couple’s massage and ran into a major language barrier. The staff asked him to come back later, as if an appointment wasn’t needed. When we returned, they asked if we had called. My husband tried to explain that he had just been there speaking with someone, but they didn’t understand and told us to come back at 6:00. We decided not to return that day. Instead, my husband scheduled an appointment for me on 1/2/26 for a 30-minute body massage and 30-minute foot massage for $70. When I arrived, I clearly stated multiple times that I was there for the 30-minute body and 30-minute foot massage, and the staff member said okay. I was charged before the massage and

This actually used to be one of our favorite places to go but this last visit was horrible. Had a hard time even making an appointment because now it seems nobody there actually speaks English. Told to come back in 20 mins and then told "we're very busy, come back in 3 hours" so I pick another day so my wife can get a 1 hour massage (30 min body/30 min feet) they dont do her feet at all and when she points it out, they go back to acting like they don't understand. She pays them and then the lady has the nerve to start asking about a tip and pointing at the tip line on the receipt! My wife crossed a line through the tip section and left. This place used to be nice but I'm sure there's new owners now and they are horrible. Save your money and go somewhere else!

Very unprofessional. They literally upset me so bad by telling me my tip wasn’t enough! You don’t get to tell someone how much to tip! Tipping is a token of appreciation depending on how good the service is but I hadn’t even been touched yet! I asked for my money back and I left! That’s not how you do business and I’m not about to argue with anyone. I see why it’s so many 1 star reviews on here! I will be reporting to the better business bureau. Have some class! I’m disgusted.

Tonight was awful. We were able to get in right away. Wanting a couple massage but 2 different massage types. 1 was supposed to be a 1 hr- $40 reflexology, the second 1hr $60 oil body massage. We were charged $140. Couples massage. I just paid it and left. Overcharged!!! First thing, 1 gal came in on her phone, volume on. She started on my back with 1 hand for a couple minutes. Finally she placed her phone down between my legs. 🤦🏽‍♀️🤷🏽‍♀️. It was mostly getting elbowed all over my back. Once she made it to my calves, her phone was there and then the sound came back on and the massage was not the same. 🤦🏽‍♀️🤷🏽‍♀️ Come on! I wanted to get up and tell her to get off her phone! I've never been to such an unprofessional place. My bf fell asleep so I didn't want to disrupt his fully cloth

Wish i could give her less than 1 star. Terrible service. Does not speak english. Kept holding her translator up to me. Was on her phone most of the 25 minutes. Left me to greet a walk in appt more than once. Put me feet in a bowl of too hot water. Will never go back.