Yepo Cosmetics

Overpriced products and an extremely unreasonable return/exchange policy. The testers in the store were very oxidized, so I didn’t feel comfortable relying on them. I purchased three face tints—one for myself and two as gifts. While I was still in the store, I tried mine and immediately didn’t like the color or the texture. I told the staff right away that I wanted to return mine since I hadn’t even left the shop yet. They refused because it had been opened. I said that was fine and offered to keep the opened one but return the two unopened ones instead. At first, they told me they would deduct 10% from the refund, which I agreed to. Then they changed their response and said they couldn’t accept the return at all because the items were “discounted.” The discount was only 10%. Honestly,

I absolutely love shopping at YEPO Cosmetics! This is truly the place to find all the viral skincare products everyone is talking about. Every visit is a great experience, but today was especially wonderful thanks to Jacqueline. She was incredibly knowledgeable, patient, and genuinely kind, taking her time to answer all my questions and make helpful recommendations. You truly can’t beat their customer service. Five stars all the way,I’ll definitely keep coming back!

I was greeted when I came in and was assisted in looking for an acne cream. The employees were helpful to me and gave me three options. While being helped, I noticed an older lady, likely the owner, being dismissive to several employees. Although I was not personally helped by the owner, would not appreciate being talked down on like that. Due to this, next time I am looking to buy asian skincare, I will be sure to shop at the place next door.

Excellent customer service. Store attendant greeted us as we entered and made sure to help us find what we needed. This store has a huge selection of brands and skin care products of great quality. We found open stock items and gift sets as well. Prices are competitive to larger national companies but also had in store holiday discounts. They have a reward point system too so make sure to sign up. Store was well stocked and brands were displayed and easy to find. They also had a section of the store for skin care displayed by category of need. This was my first time shopping here and I was very pleased with what we found and more. Will definitely return to check out their end of year promotions.

I had an absolutely amazing experience at YEPO! I walked in hoping to find a few gifts for my wife, and Elena and Jackie went above and beyond to help me. Their customer service was exceptional—both were incredibly kind, attentive, and genuinely invested in making sure I found exactly what I needed. Jackie offered great suggestions, answered all my questions, and made the entire shopping experience enjoyable and stress-free. Huge thanks to Elena and Jackie for their outstanding service. I’ll definitely be coming back!