Walgreens

I had a really good experience at this Walgreens branch (Pharmacy Department in specific). I accidentally sent my prescription to CVS first, not realizing my insurance only works with Walgreens. Since Walgreens was right across the street, I went there to see if they could help. The lady at the pharmacy was so patient and kind. It was around 4:30 pm when I got there, and CVS was about to close at 5 pm. She acted quickly, called CVS, and took care of transferring my prescription for me. I was able to wait and get my medication during the same visit. This helped me so much because I was in a lot of pain and really needed my medicine that day. If she hadn’t helped get it processed, I would have had to wait at least 14 hours to get the medication, plus more time before it even kicked in. I t

This review is specifically about the pharmacy. How am I supposed to get in touch with you if you don’t ever answer the phone? I’ve been sitting on hold for over 30 minutes waiting for someone to pick up the call. I got through the line and now just keep getting placed on another hold every time the line rings. It’s absolutely infuriating and I’ll be switching pharmacies after this experience.

Whoever is working behind the counter must have never been trained. he sounded annoyed from the moment he picked up the phone then left me on hold for 25 minutes then didn't have the courtesy to say bye he just hung up.

The pharmacy is terrible to deal with. They are so slow. 6 hours to get a script filled is ridiculous. And they don’t seem to care either way!

I used to LOVE that this store was the only one in Hattiesburg that stayed open 24 hours, but unfortunately they changed their hours to closing at midnight. Regardless, the store is always clean, stocked, and has courteous, attentive customer service associates. Download the Walgreens app if you want to make your trip a little more budget-friendly, as their prices are definitely on the higher end for basics.