Venetian Nail Spa (Park Place)

As another long-time customer, I was honestly surprised to read this. I’ve been going to Venetian Nail Spa for years, and I’ve always had a great experience with Trudy. She has consistently been professional, kind, and attentive, and I’ve never seen her treat anyone rudely. Everyone can have an off day, and misunderstandings can happen, but this experience doesn’t reflect the level of service I’ve personally received over many visits. Trudy has always made me feel welcome and taken pride in her work. I hope this was an isolated situation, because in my experience, she has always provided excellent service.

had a very disappointing experience at Venetian Nail Spa with a nail technician named Trudy. Everything started off fine, and my wife was happy with how her service was going. However, things took a turn when she politely asked for a small touch-up to clean nail polish that had gotten on her toes. For some reason, Trudy’s attitude completely changed. She became visibly upset and started speaking to my wife in a rude and dismissive way, making her feel uncomfortable and unwelcome. What should have been a simple request turned into an unpleasant situation. We ultimately decided to leave, and my wife walked out in tears because of how she was treated. No customer should ever be made to feel that way, especially over something so minor. Everyone has bad days, but that is not an excuse to tr

Had a great experience with Lily!! She took her time and provided a great service! Unfortunately, Tommie, at the counter was EXTREMELY RUDE! I went back to my car for a card to gain cash from the ATM, after we were informed that we couldn’t give the tip on the card we paid with (which was a lie). Came back in, and I waited next in line. While waiting next, I overheard Tommie explain to the customer in front of me that he could pay the tip with Venmo or Zelle (pulls out the book with staff QR codes!). I couldn’t believe it! As I proceeded to the counter, I asked why didn’t tell me that option existed, instead he ignored the two times I asked. Tommie then proceeded to take another customer who was AFTER me and she advised him to assist me. He told her “NO, she’s done” as if I didn’t exist! F

I went in today to Venetian Nail Spa for a dip manicure and gel pedicure, and I’m so glad I did! Kyle took care of me and was fast, thorough, and super gentle. What usually takes over two hours at my old salon was done in less than two here, and it didn’t feel rushed at all. He made me feel really comfortable, and I couldn’t be happier with how my nails turned out. I’ve definitely found my new go-to nail salon. Highly recommend giving them a try! I’m

Had the worst experience with a male nail tech at this nail salon. I have polish over my cuticles & all over the sides of my fingers. The polish looks lumpy and nothing was cleaned up around the edges. Should’ve known when he didn’t soak the polish off my nails and decided to use an abrasive machine to take off the gel polish I had on before. Hurt me with the cuticle pusher as it was not pushing my cuticles, but jabbing at them in a rushed job. Now I have to get my nails redone somewhere else now after paying $40 for a gel manicure