Vein Hydration Lounge + Aesthetics

We had an awesome agent open house party and a botox after party at their office! Love the ladies and the procedure was super quick and painless. My new go-to place!!!

I absolutely love Vein & Mackenzie! She has helped me out twice with an IV when I wasn’t feeling my best. Vein is a lovely atmosphere with very kind & knowledgeable staff.

My husband and I booked back-to-back facials with Caroline on a Saturday morning as a treat. I arrived 10 minutes early, only to be told she wasn’t there yet but was on her way. At 10:05, Caroline called to say she wouldn’t make it until closer to 11:00—my husband’s scheduled time—and that she’d have to cancel both appointments. The timing did not make sense why we were both cancelled and not just one of us, unless she had no plan on coming in at all for the day. She then offered to reschedule for Tuesday, which didn’t work for us, then suggested next Saturday. Needless to say we will not schedule next Saturday because we will find another place that will gladly accept our business without cancelling after arriving to our appointment. This situation was entirely avoidable and reflects poo

I scheduled an appointment in advance with this place, but when I arrived at the confirmed time, the location was closed with no prior notice, signage, or communication. I waited for a while and even tried calling, but there was no response. This experience was incredibly disappointing and unprofessional—especially considering this is a wellness service where clients depend on punctuality and reliability. My time was wasted, and I left without any explanation or apology. I hope management takes steps to improve communication and respect clients’ time. Until then, I can’t recommend this place based on my experience.

Today was my first experience at the Vein Hydration Lounge. I had the hydration IV. Mackenzie was very professional and explained all of the questions I asked . I will Definately go back!