Upscales Hair Lounge-Braid Shop

At 9mo pregnant I waited 1 1/2 hours after my appointment to be sat. New to the area had no other place to go and needed a protective style. Finally I was told a second person would come to get me out fast. Two people, over hour $140 later I left. I would not recommend nor will I be returning.

I recently moved in the area and was desperately looking for a place to get my and my daughter’s hair braided. I stumbled upon Upscales Hair Lounge. I spoke with Nicole, told her my dilemma and she worked hard to ensure that myself and my daughter were taken care of. She was beyond amazing. When I arrived to the shop, the stylist (didn’t get her name) was so polite and welcoming. She gave me a sew-in and I am so pleased with the results. Later on in the evening, I brought my daughter in to have her hair in box braids, that stylist (didn’t get her name either 🤦🏽‍♀️) was also polite and welcoming. I would recommend this salon to everyone; and I am grateful that my daughter and I have a place to go to get out hair done!

Just left Upscales about an hour ago, and honestly I can't say enough about Tameka and the whole salon in general! Everything was clean, the bathroom was clean, Tameka was on time, she was friendly yet professional. She worked fast!!! I got my whole head braided with extensions in less than 4 hours!!! What??? That's unreal. It honest felt like I was just chilling with a friend. The conversation flowed so naturally, my head didn't hurt when she was done, she answered my questions about hair care with ease. I am so impressed.. Seriously, I am really impressed. I will definitely be going to Upscales again. So happy with my experience here.

I was given appointment at 8 am and waited a week for this appointment for box braids for special occasion. I get there and they tell me no stylist. Lady asked "Did you confirm?" Yes, I confirmed. It was the same lady, Tamika, I confirmed with. Almost sent me away but called a stylist and said come back later. Granted the child's hair did not look good it was just taken down and washed for hair styling. I come back after an hour and still no stylist. No acknowledgement or any comment stylist is coming. Waiting and waiting for another hour finally I gave up and left. They didn't care. Probably was no stylist coming in the first place. Not the first time they've made me wait excessively . Usually it's due to stylists being late or stylist didn't know or styl

The stylist was there before my appt and was very professional. Before she started twisting my hair I told her exactly what I wanted. She listened, explained to me what she was doing with my hair, did a few a strands and made sure I liked the size and length before she continued. It turned out great! I read some of the previous reviews and was a little worried but I'm glad I went. Clean place, professional stylist, and reasonable price for my hairstyle.