Ultimate Nails

If I could give zero stars I would. I made an appointment for two pedicures for 11:00 am when they open at 10:00. We showed up for our scheduled appointment and the shop was dark and the door was locked. Nobody answered the phone but the website showed them as open. This appointment was for a special occasion and was very disappointing.

Called and was able to get in about an hour later. The man who did my nails was very nice but started by using white acrylic for my fill when my original was pink. I didn’t say anything because I was asking for black polish. Asked for mat finish they were out, again I said it was fine. When he filed my nails he hit one of my fingers and burned the edge of my cuticle. I asked for a glitter design and got something thick and chunky. I said they were fine, they would work, it was just for a concert and would work. The next morning my polish started lifting in sheets (I included a picture) I called and complained, was told you were happy when you left. After some discussion he agreed to refund my money if I never came back. I’ve requested the refund twice and get no response. I definitely will

They are nice and welcoming but do not have the skills to do acrylics. Every nail is pointed up, the tips appear to be too small on every single nail, and the shaping is bad. Cuticles are flooded with product on three nails. And after 4 days it looks like 2 weeks of grow out. I asked for a specific color with a very fine shimmer/glitter on top and got chunky glitter. All in all, the people are kind but the quality is low.

Thank you Tong!! I am extremely satisfied with my full set. Place was very clean, atmosphere was friendly and welcoming, Tong took his time and did a very through job on my hands. He was very personable and engaging. I will definitely be going back.

Super friendly, always does a great job. Moved to SYV 3yrs ago, it took a year of trying all the local nail salons, to find Tong at Ultimate Nails. He is really good and his prices are fair.