Ulta Beauty

Ulta Beauty at the Vancouver Mall, is a great spot for all your beauty stuff and makeup. Even if you don't need it, you'll want it. They're always ready to help you find what you need, and you can ask for suggestions, too. There are tons of brands and makeup lines I've never even heard of, but you'll always end up loving them.

I went into the Vancouver Mall store looking for some skin care. Shirley approached asking if she could help me with anything. She was amazing! Very knowledgeable, very helpful, patient and kind. She didn't try to sell me only the line she represented, rather, she listened and showed me the best product/line for my skin and requirements. Thank you very much! I will definately ask for her again and again.

I’ve been a repeat customer of Kayla in the salon a handful of times now, and I have to say, I never leave disappointed! From the fun environment her and her co workers provide, to the phenomenal skills she has.. my hair always looks amazing and I always look forward to our next appointment! Thank you Kayla :)

So I don't know how score my review because my experience deserves both 1star and 5 stars. I'm giving it 5 stars though because Shirley deserves 5 stars, the salon chick barely deserves 1. Here's a quick summary in case you don't want to read my whole long rant... Shirley from the Clinique counter was worth every penny, the ulta make up lesson that brought me to the store to begin with was a complete waste of my time and money! I have extremely uneven skin tone on my face due to scarring because I have Lupus. I sometimes struggle with foundation and decided to suck it up and pay for a makeup lesson at the Ulta Salon so I could learn how to better apply foundation for a more even look. And it was a complete waste of my time and money. The lady applied foundation to one side of my face, did

I came in the day before my appointment and spoke directly with a hairstylist to schedule a blow-dry and curl. I was very clear that I would be arriving with wet hair, and I was told this would be fine. When I arrived for my appointment, I was suddenly told they could not blow-dry and curl my hair because there “wasn’t enough time,” and that it would now take longer and cost more. This should have been communicated and scheduled correctly from the start, since nothing about my situation had changed. I also spoke with the manager, who was no help whatsoever and showed no interest in resolving the issue. The customer service was extremely poor, and the situation was handled in a very disorganized and unprofessional way. Management needs serious improvement. I would not recommend for anyone