Ulta Beauty

I would like to highly recommend the salon services at Ulta in Stamford. Today I had the pleasure of meeting one of their stylists Mary Kate, and she was just terrific! I was so pleased with her work (my root touch up process). She is an excellent colorist and takes much pride in her work. Thank you Mary Kate and see you again soon for my haircut :)

Third Disrespectful Experience — Unacceptable Customer Service I genuinely enjoy shopping with this company, but after three separate negative experiences, I can no longer ignore the pattern. Today, while I was patiently standing in line, a white woman walked up and deliberately stepped to the register without asking, without acknowledgment, and without basic courtesy. The cashier proceeded to finish with one customer and proceeded assist the lady what walked in front of me without saying a single word to me, almost as if I wasn’t even there. No greeting. No eye contact. No “next in line,” no “I can help you now,” nothing. This wasn’t a mistake — it was a moment that revealed a larger issue of selective service, lack of awareness, and lack of respect for customers of color. I chose not

Leslie was amazing! As a 58-year-old woman who does not know much about makeup, I have found it difficult to get help choosing the right foundation for my skin, especially to cover brown spots. Leslie spent about 45 minutes with me to find the perfect shade with the right amount of coverage. In the three weeks since she helped me, I have worn the foundation during the day, at night, and in different climates, and it still looks great. I am very happy with the results. If you are a woman (or a man—no judgment) of a certain age and need help, ask for Leslie. She is patient, kind, and very knowledgeable.

My mother and I came into the Ridgeway location earlier today. It is difficult for my mother to get around and she had never been to Ulta before. Gabby, our salesperson was incredibly warm, friendly, and extremely accommodating while bringing her different samples in her price point and color range while my mom was able to sit comfortably. We also met Tammy, who is their brow specialist. She had a fantastic personality and shared a lot of her knowledge while helping us finalize our purchase. I can guarantee you that I will be back to meet with Tammy for a brow consultation. I highly recommend this location which offers fantastic service

I had the pleasure of visiting Cait for an eyebrow service, and I couldn’t be happier with the results! Cait’s attention to detail and expertise is unmatched. She took the time to understand exactly what I wanted and ensured my brows were shaped to perfection. Not only is she incredibly skilled, but her warm and welcoming personality made the entire experience even better. I highly recommend Cait to anyone looking for top-notch service and flawless brows!