Ulta Beauty

If you plan on scrolling on your phone while at your hair appointment I wouldn’t book this salon. The salon manager has an unwritten rule that you’re not allowed to be on your phone for the 2-3 hours you may be sitting in her salon chairs. Also if you are looking for a place to take your child/teenager to, I wouldn’t book this salon. If you have other kids with you you’re not allowed to wait with your child getting the service done. Overall the stylist was amazing and my daughter had nothing but nice things to say about her. But the manager needs a reality check and need to learn how to be professional. If a parent can’t wait with a child and your having issues with the child you need to call the parent as their number is usually on file for the appointment that was made. Absolutely no rea

Stopped by Ulta with some friends tonight. Not a bad experience, but just disappointed how they treat their employees. During the time spent inside the store, I noticed a total of 5 employees. One of the five walked into the back room to not be seen again, another was actually helping a customer out, while the third was texting away on her phone in the back of the store, another was walking around randomly literally staring at the ceiling, and all this while they had ONE singular employee at the register. Once the sweet girl at the counter finished checking me out, I proceeded to walk to the back of the store where I saw the one employee texting on her phone. I unfortunately had to interrupt her texting session to tell her that the ONE employee needs help at the register. To which instead

I come to this location a lot, looking at the other reviews yes sometimes it can be a little difficult to find help but this is VERY rare in my experience. The store is always very busy so this is understandable. Everyone is super helpful, from floor staff helping me find a dupe for a product that didn’t work for me or to find a lip color I’m interested in but having trouble describing… Store associates have frequently turned me on to a new/new to me brand that turned into some of my favorites. Special shout out to the manager who dug up some testers that weren’t on display so I could smell some lip glosses, this helped prevent a future return. This was the female manager, the male manager is very nice too and helped with a return. I also tend to get the same cashier, wish I could remembe

Stopped by here on Feb 10th around 6pm. i want to start by saying there were only three workers there, and all of them came off disrespectful and irritated also arguing infront of customers at checkout, except for Vee who was very kind. I was helped by two people, a women and a male who i think was the manager. they were both hesitant to help, and snappy. I love Ulta beauty, but i don’t recommend this location.

I went in for some new foundation, concealer, and color correcter. Dianne (I believe I spelled her name right) was the employee that helped me and she was phenomenal!! I have eczema and she was so helpful and knowledgeable in so many products and worked with my budget. 10/10 will go back just to see her again :)