Ulta Beauty

This was one of the most unprofessional retail experiences I’ve had. The employee assisting at the register — she had hot pink hair and large facial piercings — was friendly and engaging with customers ahead of us. However, when it was our turn, her demeanor completely changed. There was no greeting, almost no communication, and the interaction felt dismissive from the start. When my daughter asked about her birthday gift and showed her coupon, the employee simply stated, “We don’t give birthday gifts out anymore,” with no explanation and no courtesy. We clearly stated we had two separate transactions. After completing my daughter’s purchase, she placed the items and receipt on the counter and walked to another register to help someone else. When I said, “Excuse me,” to remind her about th

I usually just get a trim at a beauty school because I have tried a few salons here in Saint George and have not been able to find a great hair stylist but I finally decided I need layers and my bangs done and so I went to ULTA and “Zakina” helped me and all I can say is she knows what she’s doing! I LOVE my cut she did exactly what I was asking even my husband was happy! I highly recommend her! So far she has toned my blonde and second time she cut it for me and all I can say is this girl knows how to cut and I like how she’s fearless about it and I highly recommend her❤️

So I have always struggled with my skin care and makeup needs. And to be honest I’ve been to this ulta where I’ve felt like I have been quickly forced into buying something that might not have been good or right for me. But my most recent experience with Gabe has made me feel so much more comfortable. He takes his time and makes sure that he is implying the perfect amount of customer service. He is a perfect example of an employee that represents the company. I now feel comfortable with my skin care routine and found the right makeup. Thank you Gabe!! You saved me and ulta is lucky to have you.

It is a really fun store to go to! I got my hair dyed for an opera competition and it came out a different color than I wanted. But no worries, they fixed it for free. They have friendly and kind costumer service. Also, they have all the makeup and hair products you’ll ever need!❤️❤️

I had an extremely uncomfortable experience at this Ulta location due entirely to an employee named Gabe. From what I personally observed while in the store, he was consistently rude, dismissive, and carried an entitled attitude toward both customers and those around him. His tone and body language made it clear he had no interest in providing basic customer service, and it created a tense, unwelcoming environment. This wasn’t a one-off moment of stress—it appeared to be a pattern of behavior throughout my visit. Ulta prides itself on inclusivity, professionalism, and customer care, and Gabe’s conduct was the complete opposite of those values. Employees like this damage the experience for customers and reflect poorly on the brand as a whole. Management should take this seriously, as this