Ulta Beauty

I went in looking for a blue toner because I was did dirty by a previous hairdresser. It was bad. Perfect strangers commemted on it it was so bad. I was wandering the aisles ( completely lost and looking like the great pumpkin, googling frantically and on the verge of tears) when Alex, with the absolutely adorable and perfectly coiffed head of pink hair, rescued me. Like an Angel sent from above she laid forth a plan. I could shave it off, melt it that much brass into a tuba and start from scratch as a street performer.. or I could trust her. I needed an expert. I needed an act of compassion and salvation, I needed a master of color. I needed Franco. I made my appointment and sat there stressed out the entire time he worked. If he failed I'd probably have to get a monkey to perform for

I don't recommend it. They treat you like they're doing you a favor, with that fake, exaggerated smile so typical of many Americans, but they don't help you at all. They gave me the runaround because I couldn't find a code at the register and told me to look for it far away instead of helping me find it. Anyway, I ended up buying it at Sephora, which is on the same street, Camelback Road.

I had purchased 100 of 1000s of dollars at ulta and never had been though what i went though today at the colonada location i had made a cash purchased of morphe powered i jad bought the weong color i returned it and got a different color on 24th street and baseline taken it in mind I paid cash I took to ulta in 20th street and Camelback to return it . They would.not give me cash back at all even though my receipt said cash something about the return receipt. Idk I have never ever had this problem before ever so I wanted how I paid cash back the cor didn't work for me. They would not give cash back end up putting on my car and it will not be back on my card until next week . This is the worse customer service ever I have never paid cash for something and returned it and told I cou

If I could I would leave zero stars. I had a really disappointing experience with an employee at this Ulta. The hair stylist at the beauty salon. I went in around 4pm today Sunday, she had a hostile attitude and was very rude when I asked for help. Instead of being friendly or professional, she acted irritated and dismissive, which made the whole shopping experience uncomfortable. Customer service is important, especially in a beauty store where people come to feel good. I hope management addresses this because it left a bad impression.

Cashiers are always kind to me. The short blonde woman who worked in skin care lied and boasted knowledge she did not have as well as brushed me off when I didn’t purchase her upsell. Said neutrogena was cruelty free, and said certain products were made incorrectly (ordinary AHA/BHA) despite Derms and aestheticians say other wise. As well as said the Good Molecules was ineffective while ignoring the fact I said ‘this works well for my partners extremely sensitive skin.’ When I went to ask a question about the free gifts and how they worked, She shooed me with her hand and said cashiers will answer that. Stay away from her, she will push you in the wrong direction and even lie to make a sale, then treat you rudely if you don’t take the sale. Get what you need and go.