Ulta Beauty

The price tags at this location need to be redone with more attention to detail. Many items had sales tags in front of a brand with no specification as to which item in the collection it pertained to (e.g. “Daisy Body Mist Oh So Collection, $3.99” but no specification on which color of Daisy Body Mist). The associate who rung us up was very helpful and kind - she assisted us in finding a handful of items before coming to the counter, and asked a second associate for clarification on the sales when they rang up full price. The second associate, however, left us with a bad taste in our mouth. She framed it as our responsibility to check the skews against the product and to not assume the product was on sale just because the sales tag was right in front (I would argue, as someone who has work

Janet was awesome - as a male shopper I was like a deer in headlights 🤷‍♂️ we found a dozen items in less than two minutes in 4-5 sections of the store

Really bad service. I don’t know why I keep thinking they will get their act together. I’ve done curbside pick up multiple times here and every time sat outside for quite a while and finally had to go inside the store and find out that nobody was aware of my curbside pick up and I needed to wait several more minutes inside while they figure out Where my order is.

Terrible customer service and emailed receipt never arrived. I've never been to Alta but the staff member I asked for help from rolled her eye when I asked for something more affordable and promptly left after pointing at half of the foundation options when I asked what shades would work for me, I didn't see another staff member until check out and was so lost on what would work. When I went to check out much later, I asked the lady there if what I picked was correct she said yes, but couldn't help confirm the match. THEY ARE NOT THE RIGHT COLOR AT ALL, and the tonal shades are so different they can't blend together. Ones way too pale and the other is really yellow. I should have just gone to Walmart for better prices for the same products and untrained staff that would have been more hel

So disappointing to see that there’s employees that will go out of their way just to be rude. I had a very joyful experience with a young girl with bangs she was awesome helped me figure out some things out. Later I was trying to buy Le Styliste Lux Digital Salon Dryer. I was super excited because I saw it was on sale. So I went to the cashier which was an older woman, she said the sale was no longer valid. I told her no problem and I pulled out a coupon for 20% she told me he pulled up as invalid. I get home and try to look online and to see if the code worked and it worked for this exact location so I’m not sure if she was intentionally being rude, but I won’t ever shop here again. Honestly such a shame because the other employees are wonderful