Ulta Beauty

I just wanted to write a little review about my experience here. I had a dash come in that I couldn’t refuse. I figured, how hard can it be for a person like me that has no knowledge about makeup find 12 little items? Boy was I wrong. I’ve spent 10 mins just looking for one item. After about 15 minutes of being overwhelmed and confused I finally asked for help. I ran into a fantastic employee and her name is Anna. Absolutely saved my life!!! One glance at my phone with the products that I needed and she started the process. It took her 60 seconds to find the other 11 items I needed and she has only worked there for 5 months. She did all this with a smile and a down to earth personality and attitude. She was such a pleasure. I hope you see this Anna because I will forever be grateful for yo

This was my first time with my daughter and I spent a good amount to get a free gift but the cashier just blew me off saying we don't have any and said have a good day. I felt like she could have asked and double checked. Not a good first time buyer at ultra. Here at the beach. Not happy. I found out through another cashier.

Went to get new foundation today and needed a color match. Was helped by the wonderful Haley. She was so kind and knowledgeable and went out of her way to find me the best shade and did SUCH a fabulous job! If you need a shade finder, go find Haley

November 30th was my birthday. My daughter treated to breakfast and some shopping. One store we always frequently shop, whether it's our birthday or not, is this Ulta @ Sayebrook in Surfside Beach, S.C. We have been going there since the store opened. Mostly because of several things. * We are always greeted upon entering the store, and asked at some point in our visit, if we would like help or need help. * The store is bright and lively from all the natural light coming through the windows. * The staff is always very pleasant, helpful, and knowledgeable. * And the story is always very clean and organized. So on this occasion as well, it did not disappoint. My daughter and I decided to purchase foundation and concealer. Though color matching is not our strong suit. So when I went to ask,

Had a horrible experience at Ulta today. I went to use a gift card I got for my birthday, and the employee at the counter scratched the PIN so hard that she removed two of the numbers. The card wouldn’t work, and no one there knew what to do. They had to call someone, it took forever, and in the end, I couldn’t even use my gift card. The worst part? The employee admitted she did the same thing last week. If she can’t handle a simple task like scratching off a PIN without ruining the card, she shouldn’t be working the register. The whole situation was frustrating and completely avoidable. Definitely disappointed.