Ulta Beauty

I hadn’t had a haircut in about 18 months and my hair was completely out of control. Itzel absolutely saved it. She took the time to really look at what she was working with, talked through what would work best, and somehow turned a chaotic mess into a clean, great-looking cut. You can tell she really knows what she’s doing and takes pride in her work. I walked out feeling like a new person. Highly recommend Itzel if you want someone who is skilled, thoughtful, and genuinely cares about getting it right. Posting before and after photos…

I just had an awesome experience shopping this location! Actually the best experience I’ve ever had here! I needed a restock of an item and totally forgot which one it was and Anthony helped me look up what I’ve bought before in the system. He also checked me out and was so nice and talkative! Aylin helped me find a new product to help with breakouts and a lip moisturizer! The lip moisturizer was out but she helped me find a set that was even better! I was looking for a new concealer that was cruelty free and Aubrey helped me find one and even color matched me! I know how annoying it can be to find cruelty free products but she was so helpful and had great customer service! All three associates really helped me find the right products for me and had such great customer service!

⭐⭐⭐⭐⭐ I had my hair done by Itzel for the very first time, and I honestly couldn’t be happier with the experience. She gave me the most beautiful highlights and an amazing haircut everything turned out even better than I imagined. From start to finish, Itzel was incredibly gentle, took the time to explain every step of the process, and made sure I felt comfortable and at ease the whole time. You can truly tell she cares about her clients and takes pride in her work. Since my appointment, the compliments on my new hair haven’t stopped! I walked out feeling confident, refreshed, and absolutely in love with my hair. I will definitely be a returning customer and highly recommend Itzel to anyone looking for a talented, professional, and kind stylist!

Bad Customer Service This is the first time in my life that I’ve felt the need to write a negative review, but the customer service I experienced was very disappointing. On my first visit, I asked an employee with platinum highlights and long hair for help choosing some beauty products. She told me she was busy with another customer and redirected me to someone else, which I understood at the time. However, a few minutes later, I noticed she was chatting and gossiping with other employees instead of assisting customers. I went back again today and needed help swatching concealers to find my correct shade. Unfortunately I got the same women as last time, I was met with a very rude attitude. It felt like she didn’t want to help at all, and her tone and body language made the interaction u

I Set an appointment for my daughter at 3:45 for a hair cut the stylist hamsa called and asked us to come at 2:15 and by almost 2:50 she never came out to cut my daughters hair. Keep in mind the appointment was made 4 days prior so it was not last minute. I don’t know why the young lady at the front recommended her because she is clearly not someone that is able to keep her word or show up. Why ask someone to come if you can’t even keep that time yourself… ridiculous