Ulta Beauty

I came in with my cousin to shop for her birthday, and we were extremely disappointed with how we were treated. No one greeted us when we entered, and instead of offering assistance, the staff followed us around the store as if we were doing something wrong. It was uncomfortable and disrespectful definitely not the kind of experience anyone should have, especially on a birthday!

The worst salon experience. I have been growing my hair out for 3 years with toning of silver/gray. A few low lights were added 4 months ago. As I have not had my hair toned in 4 months I made an appointment for silver/gray toning and a trim. I distinctly said NO BLONDE. After 4.5 hours my hair is now brown/lavendar with blonde underneath and much of my roots untouched in the back. The stylist was very young, very untrained and very upset. The stylist she consulted blamed my few lowlights. Told me that’s why it turned lavender. What about brown?? What about blonde? What about my roots??? I never got the trim and was asked if I wanted them to blow dry it. Told me she was doing me a favor by giving me treatment shampoo and a discount. A FAVOR??? My hair looks like a very poor botched

I've had my hair done years ago at Ulta in Johnstown but that was about 2 years ago. My experience was great but this time I had a different and newer stylist named Courtney and my experience was amazing from start to finish! She took her time and gave me EXACTLY what I was looking for! She was also so nice and pleasant to talk to. After my hair was done she also helped color match my skin and helped me find all the products I was looking for. I have long really thick hair and the price was low compared to other places I've been to before. I'll be booking with her from now on and will continue getting my hair done with Courtney! Couldn't recommend her enough!!!

I came here a few days ago because I wanted to find a new fragrance and had some questions for employees. They were nowhere to be found so I ended up leaving. I came back a couple days later and had to search the store for someone who worked there because they wear regular clothes and there’s no easy way to identify employees. I ended up finding two products I liked but realized I was able to save $22 online using a code and another offer. I asked the older lady at the registers for help but she was rude and seemed so bothered to be assisting me. She told me that Ulta does not price match their online offers. I figured I’d just order it online for store pickup and wait around for them to fill it. I waited a little but ended up leaving because I was already just so irritated with the servic

A beautiful woman named Berlin helped make my shopping experience exceptional. It genuinely felt like we were just two BFFs shopping together. She helped me find everything I needed and wanted quick and efficiently. Just super nice and helpful and kind all around. Gorgeous, gorgeous woman. ☺️☺️🩷💯