Ulta Beauty

This is a large ulta store, with tons of options. My favorite part however was being left to shop in peace. I was initially greeted when walking in and that was it. Also at checkout I had Sharon, and she was kind and gave me some reassurance on some moisturizer I was buying. Overall the store was clean and peaceful.

Some employees here need to be re-trained seriously. Went in the other day and had some coupons that were valid and she got so confused as how to apply it to my transaction so she claimed “It doesn’t work”. And she had an attitude on top of that! Called customer service and worked perfectly on my next Ulta purchase. I worked at Ulta awhile back so i knew she was lying .. never gonna shop at this location again, go to a different one!

After a terrible dye and hack job at a different Ulta, I scheduled here hoping to have a different experience. We did have some scheduling issues, but the salon and store managers were amazing and made sure I got in and was taken care of. They went above and beyond to correct the issues. I was very happy with that and so appreciative. Now onto the stylist, Ana. This girl had her work cut out for her, as she had to do a color correction, bleach and a haircut to correct the awful outcome the previous stylist gave me in Traverse City, Michigan. She deserves a straight standing ovation! I was in her chair from 9am to 4:30pm, and she did not skip any steps. She took me from a very warm, patchy brown to beach blonde and did such a beautiful job on my cut. My hair didn’t break off and it still f

Sharon at the front desk was so helpful ! I couldn't find a product and she politely called an employee in the back and they had it to the front from the back storage within 2 minutes. They were kind and helpful. Store was also clean and organized, stocked nicely. Will definitely be returning !

Great location for me I need something faster than ordering online, store is always clean and the staff is friendly and helpful. I recently started taking advantage of their hair salon, which I did not know even existed until told by an employee there, and have had nothing but perfection with my hair and stylist, Marissa. I will continue to be a repeat client of hers.