Ulta Beauty

Great customer service from everyone. I got the last white khloe perfume bottle it smells amazing!

By far best Ulta experience. Brandon took such great care of me and fulfilled all my makeup needs and inquiries. My visit was concluded by an excellent check-out by Megan. She expertly handled my purchase and Happy Return while giving me some excellent shopping advice. I will definitely be back. I love it here. :)

The workers here are lovely!! Very very helpful and go above and beyond. They even helped me remove a stain from my pants that I got from swatching lipsticks on my hand. Unfortunately, I'm taking one star off. I came here to swatch a few lipsticks and eyeshadows I had on my wishlist, but unfortunately they were out of stock of most of them. Additionally, most lipsticks were not available to swatch. As someone with olive skin, shades look differently on me than they do in the packaging. I depend on stores like this to be able to try on before purchasing so this was disappointing.

A bit disappointing. When I go in knowing exactly what I’m looking for, my experience has been good. However, on the occasions when I’ve needed help finding a product, I haven’t received any assistance. Employees have flat out told me they couldn’t help me. I understand that understaffing happens and that some times of day are busier than others, but this has occurred at least three times, even when I’ve visited during non-peak hours. For example, today I was there at 9 a.m., which is typically not a busy time. This is especially disappointing given that it’s the only beauty store in the area.

Racial Profiling. i went in to pick up an order i placed online and decided to look around since i did have a gift card that i received for christmas. i was swatching several shades of concealers but unfortunately the one i liked was out of stock, an employee kindly checked in the back for me but there was still none. i noticed the security guard kept weirdly following me and my boyfriend at a very close proximity. since none of the other shades were matching i decided to test out some fragrances, which is when i noticed he was following our every step and i wasn’t overreacting. at some point i just became very annoyed and felt not wanted at this location, so i just picked up my order and left. overall this experience just left me feeling bad. i also work in retail and our security guard o