Ulta Beauty

I went to get my hair updo done by Heather. We put on all the costs on the computer, and the cost was told to me as $47 for a braid and curls. I asked for a hair wash. She said okay and did not mention any extra charges. After everything was done, they charge me $45 for a blow out + 47$ for hairstyle. It was a surprise charge of $92. What is the point of charging for a blowout if I am getting tongs and braids in my hair? On their website, blowout is quoted as $21 as an add-on. Which she should have charged . Why would a hairdresser do a blowout, When that makes the hair all silky, and the tong curls wont stay. The curls were gone even before I left the hair Salon and she had to do it again, and they were again gone within 10 minutes. I spoke to manager about the experience, and she was c

I was recently in store looking for a gift for a special someone. I spoke to a woman who works in store, she has crutches and I believe her name is Ashley. I had a really good experience bar the fact the worker smelled horrifically. My eyes were watering from the sheer smell coming from this lady. She also had very greasy hair. I have absolutely no idea what management of a large beauty brand were thinking when they put this woman on the shop floor. She is going to drive off customers. Who is going to want to take beauty advice and purchase perfume and soap from someone who is clearly unwashed. This is the most unprofessional and disgusting thing I’ve seen in a while.

Had highlights with Brandi, she was very professional and did a great job. My daughter had her eyebrows threaded by Bree who also did a fabulous job. Thanks ladies we will be back.

Would not recommend getting your hair styled at this Ulta. I left more disappointed than I’ve ever been after a salon visit. The stylist didn’t walk me through the full pricing beforehand, and the final cost was far higher than expected. Not happy at all with the styling either.

Had the 1” con air flat iron for 30 dollars then argued with us because they had them stocked wrong. The manager was very rude to us and refused to listen.