Ulta Beauty

I recently brought my daughter here to get her hair and makeup done for her sweet sixteen party. We were greeted by Crystal, one of the stylists there. She was AMAZING. She was kind and attentive. Asked my daughter exactly what she envisioned her sweet sixteen look to be and made it a reality. She was very professional and meticulous. She made Sure that my daughter got exactly what she wanted for her big day. I can’t recommend her enough! The hair and makeup done by her is exceptional! If you’re looking for a true professional, who listens and cares and has pride in her work… Definitely ask for Crystal next time you go! Thank you so much Crystal for your hard work and for making my daughters sweet! 16 that much more special

Good thing there is a Sephora next door because I won’t be visiting this location again. I visited the store with my boyfriend and we were literally FOLLOWED BY STAFF AROUND THE STORE! Asking us if we need anything I kid you not every 90 seconds. I have worked retail and am well aware of the procedures in place when there is suspected shoplifting, and I definitely did not appreciate being treated that way. I would never shoplift and I know for certain I did not do anything to raise suspicions because we were followed closely as soon as we walked in. I am not sure if the staff had racial prejudices (as I am a woman of color) or what the deal was, but this negative experience has ensured that I won’t return.

With the penny shortage, I understand the change situation being difficult for businesses, however, I have never been told that I was supposed to be shorted change right to my face when there was nickels in the drawer. I'm not sure if this is the store policy to short people their change and not to round up in our favor, but it seems like a really stingy and off-putting practice for a store that's supposed to be rather well put together and high end. I didn't raise any trouble about it because it was just $0.03 and everyone else in the store was helpful but it really put a terrible taste in my mouth. Definitely going to stick with Sephora.

I booked a makeup application at Ulta online and explained clearly that I wanted an everyday, natural look, something subtle, not overly feminine, and close to a “no-makeup” looking style. My main priority was covering dark spots while still looking like myself. Unfortunately, the experience fell short almost immediately. The foundation applied was too light for my skin tone, and I pointed this out right away. Instead of removing it and selecting a better match, Crystal, the technician chose not to take the time to correct it. Because foundation is the base of the entire look, everything that followed, concealer, bronzer, lips were all affected. The foundation and concealer completely altered my skin tone and made me look much lighter than I actually am. Basically, "white face". She attem

Kassie was so helpful during my visit! They helped me apply my rewards, pick out the birthday gift and introduced me to the Kopari fragrance line. You were right, I do love all of them! Thanks so much for the help 🤩