Ulta Beauty

As soon as I walked in, I was greeted warmly. I was checking if my pickup order was still available since it had been more than two weeks, but it had been canceled. A friendly staff member (possibly the store manager, though I’m not entirely sure) quickly approached, recognized the brand and the order, and helped me find the same product right away. Since all the boxes for this brand look similar, I didn’t pay close attention. I went straight to billing, but while applying a coupon, I realized I had been given the wrong product. I had to go back to get the correct one. Another staff member was restocking; although she assisted me when I asked, I sensed some irritation when I double-checked to ensure I had the right product. I didn’t want to mess it up again, so I rechecked it, but I could

This review is for Entela in the salon - she did my hair for the first time and absolutely nailed it. I have an asymmetrical bob that hadn't grown out well, and Entela was meticulous in making sure to get the shape and the texture right. In addition to being considerate of my fragrance allergies and giving a fabulous scalp massage, she was very kind as well. Highly recommend!

I love this store! Staff is amazing and there is always someone to help me out when I’m looking for a new product. I recently booked my first service for eyebrows with Kaitlyn. She was so knowledgeable and helpful reshaping my eyebrows. She did a wonderful job. The store’s manager has always been helpful as well.

I’ve lost track of how times that I’ve been ignored in this particular store. Sometimes I go in on the weekends or when I’m heading home from work. Speaking of getting off work, is what leads to this review. I work a manual labor job. Which means sometimes I’m dirty, sweaty, in dirty work clothes from the day and so on. I always make sure to wipe my boots off before entering. I’m not a complete animal. I’ll stop in to surprise my wife with something or try to find a particular item that she may need or want. Getting any sort of help or attention in this place is a Herculean task in and of itself. Today is Friday the 24th of October 2025. I spent at least 10-15 minutes in the perfume section. Watched several employees walk straight past me, none making any effort to see if I needed help or

Kathy helped me today. I was going to buy my usual concealer. She approached and greeted me, and made a suggestion for a different brand. I was skeptical, but gave it a shot. She color matched me for new concealer and foundation and then had me try it on. I was amazed at the color match and the placement of the makeup. I appreciate her help. Thank you Kathy for making me look like a million bucks walking out of the store!