Ulta Beauty

I haven't shopped at Ulta in so long but I received an email that sent me a good deal so I decided to shop online with pick up in store. This Ulta does offer curbside, but I opted to pick up inside of the store instead.. upon arriving I was greeted immediately, the store was really clean, the staff are very friendly and were able to help with some changes I had to make on my account. The store was well stocked, and the prices were very reasonable.. I can't wait to come back.

LORI !!! She was absolutely amazing , friendly , with such great personality and passion for what she does. Ulta is lucky to have her, it was so nice to see how much she loves what she does , she was so patient so kind and with the biggest smile. Thank you Lori for your help with all our (my sister and I ) needs from make up to perfume she was definitely all in one. I hope this review is read and she is recognized.

Great experience today at this store with Corrine and Pattie. They were friendly , professional and helpful in finding me products and setting up my rewards! However, there was one beauty specialist who was at the front door and was neither friendly, approachable, or eager to assist. 🥴

There was an older woman working in the store, blonde short hair with a tattoo on her arm, following my daughter in the store. As if my daughter is going to steal something. She felt very uncomfortable and unwelcomed. This is completely unacceptable. It is 2025. Are people of color allowed to shop at Ulta? Did I not get the memo. I’m very upset and will be contacting the Ulta company.

An older woman with blonde hair and a tattoo, employed at this location, has for several months engaged in conduct that is both unprofessional and detrimental to store operations. Her hostile and dismissive behavior toward customers—including overtly discriminatory treatment of people of color—has created a hostile environment that discourages patronage and directly undermines sales performance. She treats customers with suspicion and contempt, consistently projecting a demeanor of misery that is incompatible with her role and Ulta’s brand standards. This pattern of behavior constitutes a clear violation of company policy, damages customer relations, and exposes the organization to reputational and potentially legal risk.