U Need Nails

Unprofessional and rude, I just came from u need nails and I asked for a pretty simple nail design. I will show the reference picture as well, I didn’t get what I asked for at all was up charged to $60 for extra length that he cut off! Was talked about to other staff members and was extremely rude and rushing me out the salon. I WILLL NOT BE COMING BACK NOR DO I RECOMMEND COMING HERE. And was told I had to come back for a manicure to get a polish on top.

I became a customer of the owner of this shop about 5 months ago, but I see his Mother, Mama Lynn every month and we talk she is always so sweet recently I had a diagnosis we discussed and she gave me tips but this weekend I received a call from her son saying his Mother came by my house to drop me off something for Christmas and it’s at the shop for me to pick it up…she gifted me a ham and a beautiful bag with hand crème in it. (I love me a good carry bag for my workout gear!) I saw her and her family unloading bags and items to pass out and it was heart warming to see how she and her family giving back to their customers in the community! Thank you Mama!!!

I really appreciate the love and kindness from the staff especially from the guy from behind the counter lol his Name is Mr. Z and I love and appreciate his help while going through the battle of my life he stepped right in and made sure I got taken care of so I could feel good about myself going back into the hospital to fight for my life! I want to say thank you to him and the whole staff and establishment For all their support. It’s more than just nails for them they are family!!!!

When I first walked in I kinda got an attitude from the guy behind the desk. Not a very good start. My step daughter got a pedicure and the person doing it wiped the floor with the towel and then used it on her feet!!!!! Then next the lady doing my pedicure kept talking and getting distracted with the person doing my nails. She ended up using the wrong color on my toes and kept saying it was okay! When it wasn’t. The lady doing my nails V did an ok job but her machine died and while doing my nails and was rushing at the end. Looking at the pictures of the inspo I wanted my nails don’t even look like that. Yet was charged $70

Man at the front desk is rude, not friendly and very short with you. I always Have a good experience when the older lady is at the front desk she is very comforting and welcoming. To him you are just a person, does not care to make you a returner. Vee does my nails she is very good and quick. Richard is good and nice as well. Very friendly. Hate going there when the man is there behind the desk his energy is bad! I am Considering going somewhere else just due to his customer service. But i love Vee and Richard that’s why they get 2 star ⭐️