Top Bar Nails & Spa

If I could give zero stars, I would. I’ve been coming here for years without issue, which is why today’s experience was so upsetting and shocking. I was completely humiliated in front of a full salon simply for saying I wasn’t happy with the nail shape. I walked in with a photo of exactly what I wanted and showed it at the start of my appointment. When the shape didn’t look the way I expected, I calmly showed the photo again. The nail tech became visibly upset, stormed off, and told me to move to a different seat. A second nail tech came over, and I once again explained that the shape wasn’t what I was looking for, showing the same reference photo. At that point, the second tech explained that because the first tech had filed the sides too much and made them very pointed, he would need

Pretty and bright place. Doesn’t really seem like they sanitize their tools that well though, I watched the technicians grab tools and just put them away, including the nail drills, files, and cuticle cutters. I’ve seen multiple technicians for fill ins, the one that I really liked left. And everybody besides them I’ve seen since seems to have a different routine. Nobody pushes the cuticles back anymore, or cuts the cuticles. I’m finding that when I get my UV gel fill Ends, they seem to look like they grew out fast, and when I leave, there is a decent space between the cuticles and the nails. The place is OK in my opinion, inconsistent with services from technician to technician. Would be nice if they did the basics of cleaning up the cuticles and prepping the nails a little bit better. T

Disgusted! This is 3 hours after i got my nails done. Paid 70$ for gel manicure and pedicure. Not to mention the guy at the register was extremely rude and didn’t even want to hear my complaints. The girl that fid my nails were in a rush im not sure why. Very frustrating wont ever go back.

First time here and it was wonderful. I didn’t have an appointment but they took me right away. Amanda did my nails and she was quick. I asked how long she had been doing manicures and she said 20 years!! I had cut my nails very short so I asked her to make them look presentable. I think she did a great job. I chose a neutral color so they don’t stand out too much.

I typically had a good experience at top bar however, last time was extremely disappointing. I usually walk in no appointment because I typically get there at 10:00 on a weekday. That’s something I always loved about this place that they are always able to take walk ins. The last time, I walked in and the man at chair 18 started doing my nails When all of a sudden, a lady walks in who originally had an appointment with the same man doing my nails much later in the day but she decided to come earlier while he was doing my nails. The lady was more than happy to wait knowing she came well before her appointment time. This resulted in him completely rushing my nails to accommodate this other lady and get her in as soon as possible. My nails were crooked, they were uneven, not filled to the cut