Tonics Spa and Salon

I very much wanted to give a raving review, but alas I cannot. I visited Sam to have my hair colored, and the color does look very nice. I however feel very ripped off. I have been having my hair colored for as long as I can remember and never have I paid extra for toner or an extra bowl of color when my stylist did not make enough (this on top of an already $72 color and $90 highlight). Mind you, I didn't even really ask for a style and just had my hair dried (diffused, and was willing to bend in all the awkward directions that most people would not.) I also had to ask for dye to be removed from the middle of my face, and I still have very geometric lines of dye surrounding my entire face. On top of that, another guest was very awkwardly squeezed in during my time because she was leaving

I love the service I receive at Tonics Salon. The entire staff is warm and welcoming. I recently had my hair colored. I would not have trusted this process to anyone other than Sam. She has been taking of my hair for several years. The cuts Sam provides are the best I have ever had. I always leave the salon with a perfect cut and style.

The staff in the spa is great, including Gina and Cindy. I unfortunately had to cancel my Tonics membership due to my schedule. The spa had cancelled multiple times on me and I had a massage banked. With cancellation of my membership, the manager Phil refused to reimburse me for the two massages I booked, for unknown reasons. He takes a long time to reply to emails and dances around a reason why he won’t refund me. Beware if you join the massage of the month club and read the fine print! Also, be prepared for cancellations then no availability for a month to reschedule! Such a joke.

Great experience! Salon is a bit small, but I am always in love with my hair when I leave! Sam has been the only hairdresser I’ve let touch my hair in 5+ years— excluding the times I’ve tried to do something myself which Sam subsequently had to fix. Prices are a little higher, but you get what you pay for!

I get massages monthly here and am always very pleased. The therapist listens to what I want and makes sure that he works on the needs I have. I usually visit Jarred. Am very impressed with this experience so far. They also have hair products for sale reasonably priced.