T.J. Maxx

Love how they keep adding more registers…as if that’s magically going to fix the problem of having no cashiers to actually use them. Brilliant strategy. Waited an hour in line, maybe focus on getting more cashiers instead of wasting everyone’s time pushing that credit card no one wants.

My star goes towards customer service. Never enough cashiers to handle the volume of customers. The line is always all the way to the pet section and theirs only 2 or 3 cashiers the most. Who ever is the manager here sucks. You should not have to wait 30-40 min in line. I contacted corporate because this is an ongoing issue.

I usually have to wait about 40 minutes in a long line which honestly I understand because they only have 2 registers open and as someone who worked as a cashier before I’m considerate. But today I waited over an hour in line and once I got to the front that’s when I spent most of my time. Alma took 32 minutes to check out one lady. She was moving with no sense of urgency and was beyond just super slow. She looked like she didn’t want to be there. Everyone in line behind me was also upset with how they didn’t even care to try to get everyone out fast. Really disappointed.

Absolutely nothing good about TJ Maxx can overcome the snails pace checkout lines. The Golden rule of retail is"Make it easy to buy." I just spent almost an hour in line, over 55 people I counted and only 2 checkers working. The manager finally showed up and was slow as molasses in helping out. I have a busy life and cannot spend that much time waiting to pay. Severely UNDERSTAFFED. I absolutely will not be spending Christmas $$ here.

Ive been to TJ Max several times out of the Bay Area as I reside from there and understanding how a comapny works, all employees should uphold the same level of chivalry and respect. Im down here for work at the moment but had to come and speak up as I had a very unfortunate experience with a front cashier. I didn't catch her name but she was an older woman of color that was wearing glasses and she was extremely rude and out of character for the company standards. I accidentally advanced to her front desk as I thought she had flagged me down by her spot. Upon seeing me advance towards her she immediately walked away to handle some job duties which is ok but a bit rude, as I remained patient she comes back and rudely said "I didn't call for you" as if she was questioning me. She then rang m