Thomas Austen Salon

Fairport, NY · Hair salon

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Fairport
#9
of 53 salons
City Percentile
56%
rating percentile
Address
Thomas Austen Salon, 6720 Pittsford Palmyra Rd, Fairport, NY 14450
Phone
(585) 223-3620
Website
www.thomasaustensalon.com
Status
Open · Closes 3 PM

Thomas Austen Salon is a salon located in Fairport, NY. It is one of 53 salons listed in Fairport. Its 4.9-star rating is above the Fairport city average of 4.8 stars. It ranks #9 of 53 salons in Fairport. There are 10 photos associated with this location.

Hours

Saturday8 AM–3 PM

Customer Reviews

★★★★★ 5.0 Meghan Robinson · Nov 2025

Great salon with a warm and inviting space and friendly staff. Austen Jones is something special! He is a Master at what he does. Go to him. You will have wished you had done so sooner! Highly recommended.

★★★★★ 5.0 kaitlin niven · Sep 2025

my hair was done to perfection by Marissa. The consultation was phenomenal and thorough. Marissa asked what I usually do then took over the conversation to reach deeper to take it to the next level even explaining to me what her plan was and what it would do for my hair. Even though my hair is highlighted the color is so natural that it doesn't look highlighted.

★★★★★ 5.0 Michael Paszkiewicz · Dec 2025

I booked an appointment with Alaina for my wife as a Christmas gift. My wife loved the experience from start to finish. Thank you Alaina! Leah looks beautiful and she says you’re the best!

★★★★★ 5.0 Jamie Schoenfeld · Jun 2025

⸻ I’ve been going to Thomas Austen Salon for 8 years, and I truly wouldn’t go anywhere else! The entire team is talented, kind, and professional, and I consistently leave feeling great—and getting tons of compliments on my hair. I’ve recommended several friends over the years and they’ve all had the same wonderful experience. As for the recent review criticizing a stylist’s sense of humor: it’s clear that the “good luck” comment was made in a lighthearted, joking way. If you’ve ever worked in a busy customer service or salon environment, you’d understand that a little personality and humor go a long way in creating a fun, welcoming atmosphere. Everyone here works incredibly hard and stays booked for a reason—they’re amazing at what they do. Lighten up and enjoy the vibe!

★★★★★ 5.0 Susie Kachurak · Jun 2025

Our family has been going to Tom since the beginning of his career, and there’s no one else we’d trust with our hair. Over the years, he has become so much more than just our hairdresser—he’s someone we truly appreciate and admire. One of the most meaningful examples of Tom’s kindness was how he treated my mother-in-law, who developed dementia. My husband would bring her to Tom regularly because he knew how much she loved getting her hair done—and how happy it made her to see him. Tom was incredibly patient, compassionate, and always made her feel special. That meant the world to us. Personally, I’ve been going to Tom for over 15 years, and I can honestly say he is the best hairdresser I’ve ever had. He has an amazing talent for what he does—my hair always looks and feels incredible afte

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Hair salonBeauty salonFacial spaHair extension technicianWaxing hair removal service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.