Theory Salon and Wellness

I really wanted to have a good experience here, but unfortunately, we left pretty disappointed. I brought my son in for a basic haircut and even showed a reference photo to make things clear. The stylist was polite, but the result was really not what we expected. The cut looks uneven, and the blending is poorly done — especially around the sides and back. It honestly looks like it was done by someone without proper haircutting skills. I made a video afterward because I was so surprised by how far off it was from what we asked for. Sadly, there’s no easy way to fix it now, and we paid $30 for something that really missed the mark. Not trying to be rude, but I hope this feedback encourages more attention to detail in the future.

Today was my first appt with Sydney and it was A-M-A-Z-I-N-G! She listened to the concerns about my hair. She asked thoughtful questions about what products I use & how I dry my hair. In.40 years, only 3 other people have cut my hair and Sydney was the absolute B-E-S-T! I left with a perky summer haircut! Natural curls restored! The salon was welcoming & relaxing. I was impressed with her kindness, (Gavin, too) excellent cutting & styling skills. I'm thrilled & already scheduled my October appointment. Thanks again for everything, Sydney!!

I was looking for a reasonable salon closer to home & tried Theory. Happy with the curly cut I recently received & I appreciate how the stylist listened when I said no diffuser on my natural curls. He has very warm and friendly personality and knows how to cut curly hair. He mentioned that if anything was wrong when it air dried, that I could come back in and he would fix it. I didn’t need to do that, but I applaud him for offering to do that.

Theory Salon is wonderful!! I was there from out of town and they fit me in making me feel like a regular! 😊 Truly amazing customer service! There are no words for the magic Genesis performed! If you are fortunate enough to sit in her chair, trust her!! I left with the most fabulous color, highlights and trim I have ever had (and I used to be a regular at a very high-end salon in Chicago - they were good, but not Genesis good!!). I'm trying to figure out a way to justify traveling from Maine to Pennsylvania for future appointments!! 10+ and a million ⭐!!

100% recommend. Not only was Lana a great stylist, but the environment of the salon itself is very relaxing. The music was very laid-back and the staff were all very welcoming, accommodating, and understanding. It's easy to tell that they really value their customers. Will definitely be returning next time I need something done with my hair.