The Spa At Madonna Inn

I have cerebral palsy. I was looking for a hot stone therapy with a medium massage. The lady that took care of me had no clue what to do correctly then she left me on the table face down on my stomach with a pillow under my legs.. I called for Help. I have no clue where she went. I almost fell off the table because of my Cerabal Palsy. She was not outside the door. When I was able to get up my feet couldn’t even touch the floor and I hurt myself trying to get off my stomach. When I finally got out of the room, she was running 🏃‍♂️ to my door. My Daughter had previously told them that I would need help to get on and off the table. She obviously didn’t listen to her concerns of my Condition. It was Monday morning at 10!am and I received no Apology from her or any money back because she ran a

My wife and I visited the Madonna Inn Spa yesterday for a couples massage. The setting was beautiful and relaxing, and the front desk staff was friendly and welcoming. My wife had a phenomenal massage with a female therapist named Kerri—she walked out glowing and couldn’t stop raving about how great she felt. Unfortunately, my experience was the complete opposite. I was paired with a male therapist, and to be honest, it was one of the most underwhelming massages I’ve ever had. The technique felt rushed, inconsistent, and completely missed the mark on both pressure and relaxation. While I always try to be understanding, this session made me genuinely question if massage therapy is the right fit for him. Overall, it was a mixed experience—amazing for my wife, disappointing for me. I’d defi

Spent the day here, booking both a massage and a facial. The treatments and therapists providing services were excellent. Great products, great technique, good personalities. The spa itself, weird and miserly. The jacuzzi was cold, towels were unavailable for a very long time, the main door from reception opens RIGHT ON THE LOCKERS, and there is no other dry space to change or dress. On arrival, had to call on my cell and quite obviously disturb the “reception” desk woman to open the gate for us. I could go on and on. With such weird and inhospitable features, it’s very impressive that they can retain the high quality estheticians and massage therapists.

We booked the couple's deep tissue massage for a girl's weekend and The Spa did not disappoint! Hannah (front desk) was very sweet and explained everything thoroughly. Jason and Murat were absolutely amazing! Understandable that there are people who aren't comfortable with someone of the opposite sex when it comes to something so intimate, but both of them were incredibly professional and sensitive to our needs. Let me tell you, Jason's hands are made of pure magic and this was BY FAR the best deep tissue I have EVER experienced - don't sleep on male providers if you can appreciate intensity the way I do! We would have preferred chilled champagne over tea at the end of our service (just a thought, considering it was nearly in the 80's outside) like other places offer. There are only 2 actu

An extraordinary experience all around! The facility is beautiful, from the change room/bathroom area, the treatment rooms, and the outdoor pool patio space. Before your treatment, you get a robe & sandals to change into and then relax in a "waiting lounge" with pretty vintage furniture, calming music, and drinks/snacks. When you book your appointment, they ask for your robe & shoe sizes, and then they are waiting for you in your locker! It's a lovely touch. And the robe sizes go up to a 4X. My husband and I had a couples massage, and they were amazing - we both ended up falling asleep during the treatment because we were so relaxed. After our massages, we were taken to a sitting room with some fresh cookies and tea for some extra pampering. And then we had access to the outdoor terrace wi