The Refinery Salon

I can’t recommend Lexi Santiago enough for men’s haircuts. She takes the time to understand exactly what you’re looking for and executes it with precision and care. Her work speaks for itself, and her Instagram shows she’s just as talented with women’s styles. Every appointment is a 10/10 experience.

Tessa is my girl! She always does an amazing job on my hair and is incredibly knowledgeable and honest about what color and style will suit me best. I completely trust her and will definitely keep going back!

🌧️ Honest Review of My Experience With Diana Salcido (Color Appointment + Communication + Deposit Policy) I’m really disappointed with my experience with Diana, and I feel it’s important to share so others know what to expect. I originally came to her for color and highlights. The first appointment was over $500, and while the dimension looked nice when I left, the color faded extremely quickly within just a few washes. I reached out politely to let her know, and she offered to gloss it , which I understood as simply refreshing the tone. Instead, my entire head was turned into a single dark chocolate color. All of my highlights were completely covered, my hair became several shades darker than what I originally paid for, and the dimension I loved was gone. None of this was discussed wit

I called at 4:53 PM November 7 one of the ladies that picked up has a habit of hanging up every time I call to ask for the manager she has very disrespectful manners doesn’t know how to respond to clients and hangs up on you if she’s not liking what she’s hearing, I simply was asking. When was a manager in Once I asked for her name she hung up on me. This is a second to maybe third time this happens I have been unsuccessful speaking to the Manager Horrible customer service. I was genuinely calling for something in specific that had happened, but it doesn’t seem like anybody else has a care for helping customers when they call. I wish I could’ve gotten her name, but hopefully they know who she is but the time and date at the right provided. Definitely don’t recommend the salon.

This review is for Elizabeth @highonhair which has been long overdue. On March 16th 2024, I had the misfortune to trust my hair to this girl. TLDR she is extremely unprofessional and petty, very mean spirited, she took out of all of her frustrations and pettines on my beautiful long hair and cut off about 8 inches!! She left it looking all chopped up uneven just horrible!! I couldn't style it in any way shape or form!! Stay away from her services and take your hair and $$ to a more trustworthy and professional hairstylist. Oh and Elizabeth my next complaint will be with the board of cosmetology. You should never ever get away with what you did to my hair. I have been desperately seeking for hair extensions ever since which I've never in my life needed bc I have naturally long and beautif