The Mercury News

As detailed by others, this newspaper comes awfully close to being a scam. I gave a kid money for a school project that was supposed to earn him some scholarship for college. I knew better than to give my credit card info or sign up for very long. That didn't help in the end. I never received a single newspaper, and -because I didn't complain about not receiving a paper-, they assumed I was receiving it and kept my "subscription" after the one month that I paid up front. I started getting relentless collection calls from them saying I owed them money. The people who were calling couldn't cancel my "subscription", I had to call a different number to do that. The paper should be ashamed of themselves.

I took a subscription to help a kid earn money. I only wanted to pay the initial $18. Now they put me on auto-pay without my permission. I trued ti cancel inline but it wouldn’t let me. Now I git charged $20 and they won’t give me a refund. Terrible customer service!!!

Definitely a SCAM company! Received a cold call about them doing a free subscription trial. They already had my address. I gave them my name. After a few weeks no trial subscription came. However, they did send me a $50 bill with no explanation besides saying my subscription will be automatically renewed and billed unless I called to cancel. Not all scams phone are located overseas it turns out.

One of the worst & deceptive business around. They send college studying kids for donation in the promise of paying their tution. Infact no one knows if these students ever get paid. You want to help someone in need & the student issues you a receipt. Student says someone will call for confirming the donation. Infact this fraud business will call & informs you about subscription. I told them I am not interested & just help the student what they promised. After few days this business sends me the notice asking for subscription due. Hilarious. I havent subscribed in the first place. Someone has to shut down this con business for good. I wont be helping anymore students who claim to get tution support from this business.

If only there's a way to post minus 5 stars, I would do that. I canceled the subscription on 1/12/2019 and was told I could not get a refund but had to let it run out. The paper stopped being delivered the next day and since then I've called five times, each time being told a refund of $275.62 would be processed for me. The sixth time, just 10 minutes ago, I was told I could not get a refund and could only get the paper delivered again. I understand they may be on their last breath, but still they could have been honest and I'd be okay with that the first time.