The Grand Beauty Spa

The Grand Beauty Spa honestly made our time the most amazing ever! They were so detailed and attentive, making sure our party (which was a big one) had everything we needed to enjoy our relaxing day. From organizing the schedules to providing amazing therapists and hair specialists, this place is short of nothing! The amenities are well kept, and they make sure that any inconvenience is taken care of in a timely manner. They took care of all 10 of us and did so amazingly. I honestly can’t wait to be back in Tampa to visit this place again! ❤️ BIG THANK YOU!!!!!

This spa is the equivalent of attending a timeshare: slightly underwhelming, overly pushy, and somehow you leave feeling like you spent money you never knew you were spending. The staff acts like they’re paid strictly on commission. The owner spent 10 minutes my first time in hard selling me on a yoga retreat while I was trying to enjoy my manicure. I told her no several times— every single interaction is an upsell, and the actual services are sub-par at best. Nails are less than 24 hours old and they took an hour and a half. I tried to cancel my Grand Lux package within the first month, well before my second month’s charge. Not only were my last services overcharged, but I was then informed that even if I didn’t like the services in the first month, it “didn’t matter,” and I couldn’t can

I’ve been coming to the grand beauty spa for over a decade and love the services, staff, and place. As a spa member I take advantage of the steam room, sauna, and cold plunge multiple times a week, where I get to enjoy the locker room space all to myself; the front desk staff is very thoughtful and attentive— offering drinks, hot towels, and delivering a great client experience. The deep tissue massage with Lily was 10/10, as someone who’s been an athlete and stays active in the gym, seeing her at least once a month is essential, I also tried the head spa for the first time with Diana and was blown away by the service— very relaxing and leaves your hair feeling silky smooth. My hair stylist is Carmen, who I’ve been coming to for years and she does a great job every single time. Whenever I

***Update Review (I can't respond to the salon's response)** I wanted to provide an update regarding my previous experience. After my initial review, I received a kind phone call from Camila at the salon on September 8, 2025, who expressed genuine apologies and assured me that what happened during our visit was not typical of their standards. I shared that I wasn’t angry, just sad and disheartened by how the day had unfolded. Camila was very understanding and graciously offered for my friend and me to return for the same services, this time with a new nail technician — essentially a chance to make things right. I was truly appreciative of her offer and gladly agreed. She mentioned that someone from the salon would reach out to schedule the appointments. Unfortunately, it has now been **

Gayane gave me an excellent Russian manicure. She was extremely meticulous and attentive to every detail. The front desk staff was also very pleasant and professional. Highly recommend!