The Good Shepherd Barbershop

Went with my boyfriend here and they completely destroyed his hair. He had been growing his hair out for over a year and just wanted his undercut retouched and half the length off. His hair was slightly past his shoulders. They ended up cutting more than half and very uneven. His hair is literally an inch away from a buzz cut. When we asked for a refund because this was not what he asked and looked nothing like the photo we showed him, the owner and staff refused claiming it looked just like the photo. Extremely disappointed with the terrible customer service and blatant disrespect honestly. It’s clear as day how terrible his hair looks. Do not come here unless you want to destroy your hair.

I had a really disappointing experience here. I called for an appointment but when I arrived, I had to wait around 5–10 minutes before anyone even showed up. I clearly showed a photo of the haircut I wanted just trimming the sides and cutting half my hair but instead, they cut off all of it after I had been growing it out for over a year. When I asked for a refund, both the owner and staff refused, saying that since the haircut was already done, they couldn’t refund me. I’m extremely unhappy with the service and lack of accountability. Definitely would not recommend this place.

Very disappointing experience I never leave reviews, but this barbershop really needs to take accountability for its poor practices. The service was unprofessional from start to finish. The barber didn’t listen to what I asked for, rushed through the haircut, and then tried to brush off my concerns when I pointed out the mistakes. Instead of owning up to the issue or offering to fix it, they acted like it was my fault for not explaining clearly enough.

I went there with my kid the other day and the dude apparently didn't understand me when I said he wanted a mohawk he gave him a buzzcut clean like he had hair at least until his shoulders now its all gone they don't know their measurements.

Terrible service. Booked through the app and no one showed up. A waste of time, then later on someone else took over and did a half way job. Go somewhere else.