The Beauty Bar New Washington

DO NOT GO HERE. Front staff does not know what they are doing and they are never attentive when I come in. Was refused service today that I booked because front staff didn’t schedule enough time. This is a horrible experience. The owners really need to pay their employees more so they are not working 2 jobs and they need to commit to the appointments scheduled with the services requested. Why would I go to an appointment for highlights, low lights and color with cut for long hair and be expected to settle for less than I expect. Got told I would have to leave with my hair wet and only highlights around face because of time due to stylist informed me she has an 2nd job she has to work today and not prepared for my appointment as no one booked enough time. Owners and managers were not

I went to the beauté bar in New washington on the 27th to have a all over bleach I wanted my hair platinum blonde (I was already mainly blonde besides my roots) I spoke with bree on fb messenger I told her what I wanted and I absolutely did not want yellow/orange hair she assured me that it may take multiple bleaching to get my roots that light but said I would not leave the salon with yellow hair well that was à lie my hair is yellow and now I have SPOTS of brown like I'm patch the dog 🐶 well she schedule me for Monday to due à malibu lighten treatment ( which I told her I needed she didn't even know🤦‍♀️) And she told me she could bleach it since it was on the shaft of my hair . Well Sunday comes and she said she needed to reschedule me and informé me she will not fix my hair or refund me

Abby has incredible talent and patience when it comes to taking care of my guys! i have also taken advantage of her skin care and lash services. She is knowledgeable in her craft. She is also very personable and always makes us feel welcome.