Thao's Lash Studio

Very disappointing. I have spent years at this lash studio and over time the customer service has just failed. Lashes constantly falling out, asking for full lashes and my request being ignored to just being lied to. I was told the reason my lashes could not be full is because I did not have natural lashes of my own. Complete lie to cover up quick services and bad results. The prices are not cheap & there was 0 attempt to retain me as a client after 5 plus years. GO WHERE YOUR MONEY & TIME IS VALUED. - Response to owner feedback: Actually your timeline is wrong. I have used multiple numbers with you guys over the 5 years Ive been here, if I was waiting 15 or more days for a fill I would have no lashes left. VERY UNTRUE. Your response shows your character fully. Your right and the customer

Second visit ,lashes done well but will never return. I paid a deposit for my fill by Zelle and after the service I paid the remaining $35 plus tip also by Zelle. I was asked to prove it by showing my phone to the tech. I don't need to get my lashes done for free or cheat someone out of their payment for services rendered. I did not appreciate being treated like I would walk out without paying them. I'm sure they aren't like this with all their clients but as a new client I'd rather take my money elsewhere than to be stereotyped.

I’ve been coming here lately to see Ann! She is the best!! She is so sweet and always making sure I’m okay during my appointments. She takes her time, but also finishes quicker than most lash techs I’ve been to. She ensures I leave happy with the look of my lashes. I always feel comfortable and will request her anytime I visit! Thanks Ann ♥️ This place is very good about texting back with availability and getting you seen at a time that works for you! Very flexible and responsive.

I have been twice, and will continue to use this studio- not only have I received gorgeous lashes, but excellent customer service and a relaxing environment. I love a more natural look, that is less drama than “default” and the team at Thao’s Studio has always listened and worked with me to get them perfect at a very reasonable price. If you want big and bold they can do that, but if you want a more subtle look they are so skilled at creating it!!! Highly recommend!!!

Ann is very attentive. My lashes are always very professionally done and they last. She does a great job of shaping my brows as well. I leave feeling beautiful. If you’re looking for a lash studio give Thao’s a try and ask for Ann.