Supercuts

I recently called the Supercuts in Kirkland to ask about pricing, since the website specifically says to call for details – which is already a bit unusual . Unfortunately, the experience wasn’t great… The woman who answered the phone was abrupt, and the call ended suddenly without a thank you or even a simple goodbye. Clear communication and transparency, areessential any business, especially when pricing isn’t listed online. I hope the store can improve its customer service and make the pricing information easier to access.

I wanted to do layer cut she did her own thing and cut it straight. The haircut was done in literally 5 mins. I wouldn't recommend this place AT ALL. WORST experience ever.

*** Nice people, but stylists HURRY too much! I just spent $28 + a $4 Tip for 15 minutes. Really? This is definitely not okay. IF I return, I will definitely request for my stylist to TAKE HER TIME and NOT to HURRY. It makes NO difference to me if there's another person waiting. I scheduled my time in advance and I don't appreciate the hurry-up. By the way, I know my stylist does not get all of the $28, but $28 in an hour equates $112. ***

Fraud: Do No Use! This place used to have some decent stylists. These days, the staff are all perfunctory and desultory at best. Which makes the fact that they screwed up even a simple men's buzz cut incredible. There was no attention to detail, and I was left with such an uneven cut I had to go home and clean up the mess they left. That's after they pushed me out the door with my face still covered in hair shavings. But not before fraudulently doubling my typed in tip. The two numbers weren't even close, nor the same number of digits! This place has changed hands several times over the years and the good stylists never last. I'd avoid them like the plague.

Called in for an appointment and got one immediately. She cut my hair in 5 minutes and I thought that was quick. But realized when I was cleaning my beard that the lady didn’t clean my side burns, didn’t do a good job of blowing my hair clean after the cut. Feels like she was just shearing a sheep. Wouldn’t go back here and don’t recommend it.