Sugaring NYC - Winter Springs

I originally thought my appointment was at 11:45 due to a text that they sent but it somehow was miscommunicated that it was actually at 11:30. The appointment was for a brazilian + underarms. When they called me they said that they couldn’t do an underarm wax today, I understood and said it was okay. I get there right before 11:45 and then they tell me they could only do my underarms… which I drove 40 minutes out of my way to get my brazilian done. When I expressed my disappointment (in a very nice way) she got extremely rude and gave me the worst stank eye I’ve seen. I politely told her that I didn’t want any services today and left. The UCF location has better communication and customer service. I do have to say though, I recommend Hello Sugar much more. Hello Sugar has it flaws but t

The place looks nice, is clean and has a nice vibe. However, I do not recommend sugar waxing or this location. Compared to regular waxing, it was so much more painful. It was painful going on and coming off. In addition, it's not as efficient. I left with patches of hair that I had to fix. A far as this particular location my experience was not ideal. I was getting married and wanted to make sure it was nice down there. They had an interviewee sit in and participate in my bikini wax. I was overcharged for the service and asked if I wanted to leave a tip. Oh and it grew back looking crazy. Considering I had to go home and finish the job, I don't recommend this location or this style of waxing. Go ANYWHERE else!

i’ve been going here for about the last year or so and changed wax specialists to Clementina the last time I was here, and she is AMAZING!!! not only does she do a great job by being thorough but also very fast, but she’s very personable and such a joy to be around :) 10/10 recommend her and sugaring nyc!!

Came here for my first experience with any kind of waxing, Aleysha was wonderful with explaining it to me and making sure I was comfortable during the entire process. I highly recommend seeing her if you are nervous about doing this kind of thing

My first time having sugaring done yesterday. 10/10 compared to regular waxing it was way less painful. My sugarist Clementina was great, very nice and professional, kept checking in to make sure I was ok. Will definitely book again. Also a beautiful and clean atmosphere. A++