State Beauty Supply

Rude staff and owner. Mocking customers because I don't like your ridiculous policy of not listing the prices a large portion of your stock is childish and unprofessional. When you're servicing license professionals maybe act like professionals rather than using every manipulative tactic in the books to hide your price increases.

I am torn with this store. I was close to never going back…alot of products out of stock and always a new girl checking me out. Then it will get better but I am really getting tired of the unprofessional staff. I have been going to state for 20 years and had a girl tell me yesterday that I didn’t have a retail account in the system. I had to tell her my account number. The no prices on products is another issue. I think I’m done. Very stressful store.

This location has gone so far down hill over the past couple of years. Went in yesterday and the employee that was supposed to be working was standing by the front door vaping. I walked in and no one greeted me or asked if I needed assistance. The employees always look like they don't want to he there and are dressed like they are hanging around at home, not at work in a beauty supply store. I'm grateful cosmoprof is right next door as I try to avoid State unless absolutely necessary.

Since undergoing new management, I have frequented this store and purchased several items numerous times. The employees are extremely knowledgeable and helped me determine what was best for my hair. I will definitely go back!

It is not only rude but a direct view onto your treatment to trans people in general you responded to everyone elses complaint or review but the trans man and let me be clear in a customer service or retail establishment you should train yourself to be more aware of having just common decency to treat a person like a human being. Your lucky that Tobias was respectful and didn't cause a scene in your store because some of us including myself do not tolerate such obvious disrespect my number one rule in my life you may not have to accept or understand my life but you will give me the respect I give you. Word of advice trans people aren't going anywhere 70% of transgender people are minorities African American and Hispanic decent which point blank is probably your number one demographic hence